Gross assisted living

    3390 W Lake Rd, Clio, MI, 48420
    4.3 · 6 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Clean, secure facility; concerning staff

    I'm torn. The facility is clean, spacious and secure, with friendly, professional staff, balanced meals, activities and my dad seems comfortable - good value for a small place - but I also witnessed troubling staff behavior, inconsistent care and signs of cover-ups, so I'm cautious.

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    Amenities

    4.33 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.8
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      5.0

    Location

    Map showing location of Gross assisted living

    About Gross assisted living

    Gross Assisted Living is a small, country home-like facility with 12 units, owned and managed by Cheria Gross, and they focus on caring for seniors who need different levels of support, including assisted living, memory care for those with dementia or Alzheimer's, and nursing home care for those with more serious illnesses who need regular medical help. They've got private and semi-private rooms, with large private rooms that let residents feel at home, and everything's designed to be barrier-free and easy to move around for those using wheelchairs. Residents enjoy a home-like setting where staff put effort into making everyone feel comfortable and respected, keeping each person's independence and individuality in mind.

    There's staff onsite 24 hours a day, trained to help with daily activities like bathing, dressing, and taking medicine, so residents can keep as much independence as possible, getting the help they need without feeling rushed or overlooked, and with services like non-ambulatory care and incontinence care when needed. There's always a focus on residents' choice, privacy, and respect, and folks can join group activities, like bingo nights and different social or recreational events, to help make friends and stay active. Rooms have cable television, and there's a meal service that gives three well-balanced meals plus snacks daily, with meals prepared to ensure proper vitamins and minerals are included and quality ingredients used.

    Everything's built with safety in mind, with in-house sprinkler systems and alarmed doors to keep the community secure, and the memory care section, called Gross Assisted Living / Memory Care, is set up for those who need extra monitoring to prevent wandering or confusion. The management team runs the place like a family business that cares, giving a peaceful, safe environment and personalized help, and the facility stays small so staff can give attention to each resident. There's a photo tour available to show off the features, with rooms and amenities suited to support each resident's needs as they change and a dedicated staff that tries to make each day enjoyable and comfortable for everyone living there.

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