Medilodge of Frankenmuth

    500 W Genesee St, Frankenmuth, MI, 48734
    3.5 · 44 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Kind staff, dangerous administrative failures

    I had a deeply mixed experience. The therapy team, many nurses/CNAs and activities staff were kind, attentive and helpful - residents engaged and often well cared for during visits. But I also saw repeated neglect: long call-button delays, chronic understaffing (nights worse), missed/incorrect meds (insulin issues), filthy linens/rooms, bugs/bed-bugs/mold in showers, stolen/lost items, billing and discharge chaos, and poor communication from management. Clean and friendly in places, but administrative failures, safety risks and outdated facilities make me reluctant to recommend this for long-term care.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.50 · 44 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      3.3
    • Meals

      2.9
    • Amenities

      1.9
    • Value

      1.0

    Location

    Map showing location of Medilodge of Frankenmuth

    About Medilodge of Frankenmuth

    Medilodge of Frankenmuth sits in Frankenmuth, Michigan, close to grocery stores, coffee shops, restaurants, gas stations, and pharmacies, so families or residents can easily get what they need, and the building itself has modern living spaces with technology for comfort and safety, with welcoming outdoor areas and nice landscaping that give folks a bit of peace and quiet. The staff at Medilodge of Frankenmuth are experienced and compassionate, including skilled nurses, therapists, and special teams like the COVID Unit Staff-Ashley, Lexi, Liz, David, Tina, Ariyona, and Marquita-along with physical and occupational therapists such as Toni, Rene, Julie, and Nicole, all working to help residents in different ways and focusing on dignity and respect. The facility's got a wide range of care, including Alzheimer's Care, assisted living, memory care programs, and a full continuum of services tailored to each person whether someone needs short-term rehabilitation after surgery or a stroke, long-term skilled nursing for continuing conditions, or even palliative or hospice care for comfort near the end of life. People can get help with medication, access therapies like physical, occupational, and speech therapy, and take part in various activities and programs designed to keep residents engaged and active, all while housecleaning keeps things tidy and the staff tries to keep life as easy as possible. Medilodge of Frankenmuth belongs to a larger group of MediLodge facilities across Michigan, and it's also associated with the HCAM organization, which means there's a certain level of stability behind the scenes. Residents get personalized care plans built by a team who aim to help restore health, improve daily life, and boost independence, and the building's special design fits folks who need rehabilitation or specialized skilled nursing. There's also a mission here centered on compassionate care, making sure every resident gets support that balances comfort with improvement, whether someone's with them briefly for intensive rehab or settling in for the long term. Even if there's a dedicated Medilodge of Hillman care unit nearby, the Frankenmuth location stands out by offering services like a therapy department and options to see the place through scheduled tours or virtual chats, so families can get a feel for things before making big decisions.

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