Mission Point Nursing & Physical Rehabilitation Center of Madison Heights

    31155 Dequindre Rd, Madison Heights, MI, 48071
    2.5 · 61 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglectful filthy abusive poorly managed

    I had a terrible experience. Staff were rude, sometimes abusive or neglectful (yelling, pushing, missed meds, leaving residents in soiled briefs), and call lights/emergencies were often ignored. The building was filthy with a strong urine/mold smell, dirty bathrooms, broken furniture, no showers or clean laundry on weekends, and poor, cold food. Administration violated privacy, communicated poorly, and ignored family concerns; therapy staff were one of the few positives. I would not trust this place with a loved one and recommend a state inspection.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.54 · 61 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      2.7
    • Meals

      1.8
    • Amenities

      1.3
    • Value

      1.0

    Location

    Map showing location of Mission Point Nursing & Physical Rehabilitation Center of Madison Heights

    About Mission Point Nursing & Physical Rehabilitation Center of Madison Heights

    Mission Point Nursing & Physical Rehabilitation Center of Madison Heights sits about 2.6 miles outside Madison Heights, Michigan, offering a wide variety of care for seniors and adults who need support. The center has 154 beds, private rooms, and many areas for people to gather, including a dining room, garden, fitness room, small library, beauty salon, and computer center. Staff provide 24-hour licensed nursing care with extra supervision and help throughout the day, supporting folks with bathing, dressing, medications, housekeeping, and laundry. They focus on personal plans for every resident, with options that include assisted living, memory care, skilled nursing, respite care, hospice care, long-term and short-term rehabilitation, palliative care, adult day services, post-operative recovery, and even on-site dialysis and pulmonary rehab.

    People can stay for a short time after surgery or illness, or for a longer term if they need more ongoing support, and staff work to treat things like stroke recovery, joint replacement, swallowing problems, pain, wound care, and incontinence. Therapy services are available too, including physical, occupational, and speech therapy, plus some specialized treatments like TENS, ultrasound, and mobile swallow studies. There's help with meals, medication, diabetes and cardiac care, dental and podiatry needs, and even on-site lab and X-ray services. Activity programs, planned day trips, community-sponsored events, and resident-led activities help everyone keep busy and stay connected.

    Rooms are furnished, with private bathrooms, kitchenettes, air conditioning, cable TV, and some technology like wireless internet and a 24-hour call system. People can use Wi-Fi, arrange for transportation, and enjoy extras like concierge and beauty services. The place has seen recent renovations and a push to improve shared spaces for recovery and day-to-day life. Staff aim to maintain a homelike, welcoming community, helping people with daily routines while trying to respect each person's independence and dignity as best as they can. The center holds a 1-star Medicaid/Medicare rating but reviews from residents and families give it 8.3 out of 10 on some platforms. Mission Point handles a lot behind the scenes too, like billing, insurance, regulatory compliance, and vendor management to try and keep things running smoothly.

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