Pricing ranges from
    $5,858 – 7,615/month

    Primrose Retirement Community of Midland

    5600 Waldo Ave, Midland, MI, 48642
    3.9 · 53 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Beautiful campus inconsistent care neglect

    I moved my grandmother into this beautiful, resort-like, very expensive facility and initially loved the apartments, food, activities and many kind staff. Over time staffing shortages, turnover, and what felt like money-first leadership produced serious lapses - dirty briefs, missed showers/depends, bedsores, family disrespect - and we were even kicked out during COVID after a positive test, forcing us to hire eight hours/day of outside help. Some nurses, admins and life-enrichment staff were outstanding and the programming/therapy is excellent, but care quality is inconsistent and safety concerns are real. Because of the neglect and high cost, I can't fully recommend it despite the lovely campus and great amenities.

    Pricing

    $5,858+/moSemi-privateAssisted Living
    $7,029+/mo1 BedroomAssisted Living
    $7,615+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.94 · 53 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.0
    • Meals

      4.1
    • Amenities

      5.0
    • Value

      1.0

    Location

    Map showing location of Primrose Retirement Community of Midland

    About Primrose Retirement Community of Midland

    Primrose Retirement Community of Midland stays open all day and night every day of the week, providing several options for senior living like independent living, assisted living, and memory care, plus skilled nursing and continuing care, so people can get more help if their needs change. The campus has spacious floor plans, including private assisted living apartments starting at $5,740 a month and two-bedroom, two-bathroom independent townhome villas with a garage, all-season room, and covered porch on a short-term lease starting at $5,095 a month. The community allows pets and offers a safe memory care neighborhood with 24 private studios between 350 and 450 square feet for residents living with Alzheimer's or other dementia, and these rooms come with handcrafted meals, weekly housekeeping and laundry, and 24/7 staff support.

    Residents get access to a lot of common areas like a TV lounge, a fireplace lounge, outdoor patios, a movie theater, a library, a bistro coffee shop, a wellness center, and a beauty salon, so there are different places to relax or join in the many daily activities. Nursing staff are always on-site, and there are emergency response and rapid nurse-call systems, regular wellness checks, and onsite therapy like speech, occupational, and physical therapy. Primrose uses Primrose Telehealth for doctor appointments and offers scheduled transportation for outings and errands. There's help with medication, bathing, and dressing for people who need it, but everyone gets a chance to stay as independent as possible with support only when needed.

    Dining is a big part of life at Primrose, and meals are made fresh by an executive chef with different options, including steaks and house-smoked ribs. There's an Artisan Dining Experience, and residents eat in comfortable settings that feel like home. Memory care at Primrose has its own Silver Lace Memory Care program and focuses on each person's needs and routines, offering a safe environment with activities, a memory care calendar, and specialized programs that aim to keep people engaged and help their minds stay active.

    Community life includes social events, book clubs, fitness classes, gardening, worship in a chapel, outings in the van, and educational programs. There are daily wellness programs with calendars, and residents can join in as much or as little as they want. The Memory Care Mission guides staff to treat each person with respect while helping them live as well as possible. Primrose provides respite services, regular communication with family and doctors, and all utilities except telephone and internet included. There are virtual tours online for people who want to see the community without visiting in person. The place aims to help people find companionship, comfort, and care that fits what each person needs as they get older, and it does all that without rushing anybody or making things complicated.

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