Novi Lakes Health Campus

    41795 W 12 Mile Rd, Novi, MI, 48377
    3.6 · 92 reviews
    • Assisted living
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Excellent therapy, serious safety concerns

    I received excellent short-term rehab here - PT/OT/Speech were superb, rooms were clean, the food/activities were great, and many staff were compassionate. But severe understaffing, weekend gaps and poor communication caused delayed meds, missed showers/soiled briefs, unreported falls and reports of missing belongings. Nursing and management were inconsistent - some caregivers were wonderful, others rude or neglectful. I'd trust this place for focused rehab with close oversight, but would not recommend it for long-term or dementia care without monitoring. Overall: outstanding therapy and amenities marred by serious staffing and safety concerns.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.57 · 92 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.6
    • Meals

      3.8
    • Amenities

      4.2
    • Value

      3.0

    Location

    Map showing location of Novi Lakes Health Campus

    About Novi Lakes Health Campus

    Novi Lakes Health Campus sits at 41795 W 12 Mile Rd in Novi, Michigan, and people can find many different types of senior care here, so if you know someone who wants independent living, assisted living, memory care, skilled nursing, or even short-term care, all of these are options within the campus, which helps folks stay in the same place even if their care needs change over time, and the place seems to feel pretty welcoming with staff known for being friendly and helpful, and the campus has received awards for the way staff care for residents and for keeping people active both socially and mentally. There's a real mix of spaces, too, including private and semi-private studios with their own baths, larger deluxe units, and some have kitchenettes or full kitchens, plus outdoor areas with seating, garden, and courtyards, so you can get fresh air or meet up with visitors. Living here includes the basics like chef-prepared meals three times a day, daily activities, Wi-Fi, cable TV, maintenance, and regular housekeeping and laundry, which really does help keep life simpler, and every unit uses its own heating and cooling controls. Folks who need help can get assistance with daily activities like bathing, dressing, and taking medicine, and there's also transportation, handicap parking, and accessible amenities for those who need it. For people with memory loss, Novi Lakes Health Campus has a neighborhood just for Memory Care with special floor plans and trained staff to help minimize confusion and keep people safe, and for more advanced needs, there's skilled nursing care provided by licensed professionals onsite. People with pets can live here, too, because of the pet-friendly policy, and there's even a salon, private dining rooms for family meals, and lots of common areas inside. If someone wants company or simply needs some extra help at home, they can look into the home care services with trained aides who visit, and digital tools like activity management and user activity logs help families stay informed. The whole place is kept up nicely, and security measures include emergency alert systems, plus the staff goes the extra mile to make things feel comfortable and safe. Novi Lakes Health Campus is tied in with the Lakes of Novi and also handles some community services for locals and travelers with fuel and essentials. With a current 3.7 out of 5 from 43 reviews, people have different experiences here, but overall, this is a place that offers many options in senior living and tries to help residents stay active, comfortable, and cared for across different stages of aging.

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