The Manor of Novi

The Manor of Novi sits in the neighborhood as a skilled nursing and rehab place that's tied to Ciena Healthcare, and it's got 130 beds but usually about 107 people living there on a given day, so there's space for different needs, whether someone just needs some help getting better for a little while or needs long-term care, and they even have memory care, assisted living, and the ability to help folks who need a bit more of a watchful eye, and you'll find the staff ready to help with bathing, dressing, medication, wound care, tube feeding, tracheostomy care, TPN, and even telemedicine if the doctor can't get there quick, and if someone's dealing with sepsis, pain, substance abuse, or needs a range of therapies like speech, occupational, physical, or even psychiatry or psychology, the Manor of Novi has teams for that, plus folks come for respite care, dialysis, bariatric care, and hospice, along with the regular round of services like pharmacy, lab, dental, podiatry, vision, and audiology, and you'll see a calendar full of community events-things like ribbon cuttings, golf outings, and the opening for places like Ink Tees-which means others in the community are in and out for social connections, and the Marketing Director, Haneen Arabo, runs things behind the scenes, and though the activities are there to keep people's minds and bodies moving, and food is handled by chefs who focus on taste and nutrients, the place has had trouble over the years, with many deficiencies including some about infection control, food safety, care planning, and privacy, like 54 separate items found during inspections, which points to real areas that need improvement, even though nobody's been hurt so far according to reports, and the nurses seem to change out at a higher rate than what's normal in Michigan, plus there's less nurse attention per person than the state would like, but the Manor of Novi does try to maintain a friendly and helpful atmosphere, and there's plenty of amenities that folks expect from modern senior living, and the Ciena folks have managed things since back in 2008, so you end up with a place that's got some strong points for complex medical care and social activity, but like most places, there are pieces that could work better and it changes as people come and go.