Medilodge of Sault Ste. Marie

    1011 Meridian St, Sault Sainte Marie, MI, 49783
    3.5 · 37 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Rehab good but overall unsafe

    I appreciated the excellent rehab/physical therapy - it genuinely helped mobility - and many front-line staff and CNAs were warm and helpful. However, nursing was uneven, the facility is clearly understaffed (slow call-light response, delayed wound care, days with little contact), and I saw a medication error that led to a seizure and a hospital trip. Food and dining were consistently poor (lukewarm, soggy toast, cold coffee, overcooked meals), billing and scheduling were confusing, and management often seemed disorganized or misleading about staffing. Rooms and common areas showed recent improvements in some places, but I also noticed odors, small rooms, limited equipment/AC, and activities that exclude more disabled residents. Overall, while some staff do their best and rehab is strong, I would not feel safe leaving a loved one there for long-term dignified care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.49 · 37 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.2
    • Meals

      1.2
    • Amenities

      2.5
    • Value

      1.0

    Location

    Map showing location of Medilodge of Sault Ste. Marie

    About Medilodge of Sault Ste. Marie

    Medilodge of Sault Ste. Marie is a healthcare facility that sits in a quiet area and offers many types of care for seniors and adults who need help. People can find skilled nursing services, long-term and short-term rehabilitation, and memory care here. The center also gives adults the choice for home care, assisted living, adult day services, and independent living, so there's flexibility in what kind of help someone gets. The staff at Medilodge work hard to treat everyone with kindness, respect, and compassion, and they're recognized for caring and professionalism. The building stays clean and feels welcoming, with staff making sure residents are comfortable, and the rooms are sanitized and inviting. The dietary team serves meals and hot drinks while talking with families to keep everyone informed.

    The therapy team at Medilodge helps residents with physical, occupational, and speech therapy. People also have access to palliative services for those facing serious illnesses, and hospice care is available when needed. There are plenty of activities-recreational, therapeutic, and social-that support a better quality of life. Medilodge pays attention to each person's situation with personalized plans and care options to help them stay as independent as possible for as long as they can. The center follows healthcare rules from the state and federal government, working to be fair and ethical, and it has a policy against discrimination. Residents and their families can take part in video calls and virtual tours. Everything combines to try to help people regain health, improve strength, and enjoy comfort in a safe, friendly place.

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