The Neighborhoods of White Lake

    10770 Elizabeth Lake Rd, White Lake, MI, 48386
    3.1 · 64 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Safety failures despite good facilities

    I had a mixed but mostly alarming experience. The building is beautiful, rooms are private with walk-in showers, therapy (PT/OT) and some nurses/aides were excellent and activities/food could be very good. However chronic understaffing, poor communication and defensive management led to missed or delayed meds, broken emergency/phone response, hygiene failures (no baths, changed undergarments, wounds/pressure sores), dehydration/UTI risk, theft and repeated care oversights that resulted in hospital visits. I appreciated the kind caregivers we met, but I would not trust this place for high-acuity or vulnerable loved ones given the safety and reliability issues.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.13 · 64 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      3.1
    • Meals

      2.4
    • Amenities

      3.4
    • Value

      1.3

    Location

    Map showing location of The Neighborhoods of White Lake

    About The Neighborhoods of White Lake

    The Neighborhoods of White Lake is a senior community with different care options, where people find a resident-centered approach and a lot of life-enriching activities that bring folks together. The community doesn't allow any smoking inside, either in private or public areas, which helps keep the air clean for everyone. Residents enjoy having access to beauty and barber services right on-site, so they can keep up with grooming without leaving home, and wheelchair accessible showers make things easier for folks with mobility needs. There's free resident parking and complimentary transportation, so getting around is never a hassle, and doctors, nurses, podiatrists, dentists, and even hospice care are available both on staff and on call when extra medical help is needed. Residents get all their meals prepared for them with a focus on good taste and nutritious ingredients, and there are both indoor and outdoor common spaces for gathering, relaxing, or joining a devotional service if they wish.

    Staff at The Neighborhoods of White Lake are known for being helpful, joyful, and kind, fostering a welcoming feeling throughout the community. They offer lots of activities both onsite and offsite, so there's always something to do, plus independent living options for those who like to manage on their own. There are assisted living and nursing home services for people who need a little extra or round-the-clock care, all with ties to Trinity Health Plan, which helps them focus on local health services tailored to the needs of each resident. Care is individualized and even includes specialized therapies like cognitive perceptual retraining, orthopedic rehab, meetings with an optometrist and podiatrist right on site, and comprehensive programs for diabetes, wound care, stroke rehab, and exercise at home. There's always a nurse on hand, day or night, for peace of mind.

    The community uses a care home set-up too, where residents share homes with live-in caregivers who help with daily needs, and there are senior apartments-no-frills but accessible-for those who want privacy while keeping social ties and support. For people who need more medical help, nursing homes in the community provide 24-hour nursing and personal care, and there's home care for seniors wanting to remain in their own place, where trained aides visit to help and offer companionship. They also support memory care, including specialized housing, therapies, and daily support for those living with Alzheimer's or dementia, and assist seniors who need help with activities of daily living. The Healthcare and Rehab Facility side focuses on both short-term rehabilitation and long-term support, even offering a Journey to Recovery Program. The Neighborhoods of White Lake continues to encourage a healthy lifestyle with wellness activities, holistic therapies, and regular medical care, and you can see more updates from them on their Facebook page.

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