BeeHive Homes of Enchanted Hills

    6336 Enchanted Hills Blvd NE, Rio Rancho, NM, 87144
    4.5 · 15 reviews
    • Assisted living
    AnonymousLoved one of resident
    2.0

    Caring staff, cozy home, troubling

    My family and I appreciated the small, homey (~15 residents) facility and genuinely caring, attentive staff - compassionate bedside care, emotional and religious support, hospice coordination, personalized meals, and a warm, welcoming atmosphere made my dad happy. At the same time I witnessed alarming issues: unsafe practices (forced medication), privacy/HIPAA violations, withholding food as punishment, neglect by management, and staff harassment that management ignored and I reported to authorities. Overall the caring staff and cozy setting stood out, but the safety, privacy, and management problems left me conflicted.

    Pricing

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    Amenities

    4.53 · 15 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.3
    • Meals

      3.0
    • Amenities

      4.0
    • Value

      4.5

    Location

    Map showing location of BeeHive Homes of Enchanted Hills

    About BeeHive Homes of Enchanted Hills

    BeeHive Homes of Enchanted Hills is an assisted living and respite care community with several locations across New Mexico, including Rio Rancho, Albuquerque, Santa Fe, and others, and the setting looks and feels like a real home since they use single-family style houses for small groups of residents. The staff gives help with daily needs like bathing, dressing, medication, meals, and mobility, and caregivers provide round-the-clock support, so help's always there if someone needs it, and they're also specially trained to care for those living with memory loss, including dementia and Alzheimer's. In addition to long-term care, they offer short-term stays for people who need respite care, which makes things easier when caregivers at home need a break or during recovery from illness.

    The homes have private bedrooms with bathrooms that include ADA showers, and some rooms are big enough for couples, plus there are kitchens or kitchenettes, washers and dryers, and living areas where people can gather, watch TV, or chat. Residents eat home-cooked meals approved by dietitians, and staff can make food for people with special diets like gluten-free or low-sodium options. Housekeeping, laundry, maintenance, and utilities like phone, cable TV, and Wi-Fi are included, so folks don't have to worry about chores. There's a big focus on safety with features like handrails, emergency pendants, wheelchair accessible spaces, and secure outdoor areas for fresh air and getting some sun. Pets like dogs and cats are welcome, too.

    BeeHive Homes offers activities like fishing, quilting, crafts, games, and group outings, so residents can stay busy and interact with others if they'd like, and there's a fitness center for those who want to keep moving. Memory care plans help residents with dementia or Alzheimer's keep up with routines, and staff check in often to adjust care for each person's needs. There are studios, single rooms, and two-bedroom options, and the atmosphere aims to be calm, clean, and friendly with lots of common spaces for visiting and building friendships. The staff help families from start to finish with moving in, and the goal is always to treat residents with respect and kindness, letting everyone feel valued and comfortable throughout their stay.

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