Terrace View Long Term Care

    462 Grider St, Buffalo, NY, 14215
    3.1 · 47 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Excellent rehab but inconsistent care

    I experienced a dramatic turnaround after my transfer to Terrace View - excellent therapists, amazing CNAs, respectful daytime staff, a clean facility, private room and lots of activities that helped my loved one recover and make friends. That said, care was inconsistent: severe understaffing (nights especially), unresponsive nurses, delayed or missed pain meds, poor dietary service, and occasional rough or inattentive employees and even reports of theft. Some staff were wonderful and hardworking, others were lazy or hostile, so outcomes depended heavily on who was on duty. Overall I'm grateful for the rehab success but would advise close monitoring, bringing needed meds/supplies, and filing complaints if you see safety or neglect issues.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.09 · 47 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      2.8
    • Meals

      2.5
    • Amenities

      4.4
    • Value

      1.0

    Location

    Map showing location of Terrace View Long Term Care

    About Terrace View Long Term Care

    Terrace View Long Term Care sits on the Erie County Medical Center Health Campus at 462 Grider Street in Buffalo, New York, and the place is a modern, well-lit 390-bed nursing home where folks needing long-term care or skilled nursing services get what they need, and they've made some thoughtful choices in the design so everything from the wide hallways and big windows to the rooms themselves feel open and filled with light, plus there are little neighborhoods inside, each housing about 16-24 residents with their own living rooms, fireplaces, kitchens, and dining spaces, which helps things feel smaller and more homelike even though the building's big.

    People who live here get round-the-clock care from skilled nurses and doctors, and some of those staff include specialists like physiatrists, physical therapists, occupational therapists, speech pathologists, and social workers, and anyone needing treatments after things like surgery, injuries, or complex illness can use the rehab center with the latest equipment including a Cybex machine, a recumbent bike, and all sorts of gear for walking and strengthening arms or legs, so folks who need to practice things like getting in and out of a tub or making a bed or even cooking basic meals can work on these skills in special practice areas.

    They've built specialty units for people who need things like memory care for dementia or Alzheimer's, a unit just for those who need help with ventilators, a place for post-surgery rehab and a unit for folks with behavioral needs, and there's even a dedicated bariatric unit, so the staff's always tending to a wide range of health issues from stroke or brain injuries to surgical recovery or complex neurological conditions, and somebody can get palliative care, speech therapy, physical and occupational therapy, recreational programs, and social work support-all right on site.

    Along with healthcare, everyday comforts get some real attention, with rooms coming furnished with bathrooms, flat-screen TVs, and phones you can use for a small fee, while communal areas include lounges, a grand piano, a Rock-Ola jukebox, and big indoor terrace spaces overlooking the grounds, plus there are fireplaces for friendly gatherings, resident computers and Wi-Fi, outdoor terraces, and a courtyard for a little fresh air or a quiet walk, so people aren't just stuck in their rooms unless they want to be.

    There's a beauty salon/barbershop, a gift shop, a chapel for worship or quiet time, a café if you want a coffee or snack, and buffet dining, along with a main kitchen and food service for each area, and the building's set up so loved ones can stay overnight if needed. Residents and families also have access to home health and hospice resources, and there's a dental and eye clinic onsite for everyday or emergency needs, plus a banking office to handle money matters. Parking, restrooms, and air conditioning are available, and the place is built for easy movement with wheelchairs, including outdoor seating and accessible paths.

    Staff spend time with residents through recreation and social activities, all with the goal of helping people stay active, connected, and as independent as possible, and families are included with chances to join in or get support. The staff knows every person is different, and care plans are put together to fit what each resident needs and wants, aiming for comfort and dignity every step of the way. Credit cards are accepted for services and amenities.

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