Chautauqua Nursing & Rehabilitation Center

    10836 Temple Rd, Dunkirk, NY, 14048
    2.9 · 35 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglectful care led to death

    I placed my mother here for rehab and it was a disaster from top to bottom. She suffered repeated neglect - left in the bathroom over an hour, exposed to urine/stool, feces on sheets, large rash and a black bedsore that went untreated, dehydration, possible overmedication and delayed/ignored medical needs that led to hospital trips and ultimately her death. Staff were often rude, slow, undertrained and failed to follow protocols or communicate with family; a few nurses, therapists, night staff and housekeeping were wonderful, but that didn't make up for systemic unsafe care. I will be reporting this facility to the authorities - not recommended.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.86 · 35 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.8
    • Meals

      3.0
    • Amenities

      2.9
    • Value

      2.9

    Location

    Map showing location of Chautauqua Nursing & Rehabilitation Center

    About Chautauqua Nursing & Rehabilitation Center

    Chautauqua Nursing & Rehabilitation Center sits in Dunkirk, New York, right along Lake Erie, about an hour south of Buffalo and forty minutes north of Erie, PA, and it's a well-established skilled nursing facility with 216 beds, offering both short-term rehabilitation after surgery or illness and long-term care, and the building itself has modern amenities, cozy common areas, and a design meant for comfort, with accessible bathrooms, hallways, doorways, elevators-including an outdoor one at the front-and no stairs at the back entrance, making it easier for residents to move around. The center's staff includes a dedicated team of professionals providing 24-hour skilled nursing care and assistance with daily activities, and you'll find a full range of therapy services here-physical, occupational, and speech therapy-as well as specialized care programs like cardiac care, pulmonary rehab, orthopedic rehab, tracheostomy and ventilator care, wound and restorative care, music therapy, bariatric services, blood transfusion services, dialysis, and chronic disease management, plus hospice and palliative care for those facing advanced illnesses. There's a secured Memory Care Unit with specialized programming for individuals living with dementia, offering safety and support through staff that understands what memory loss means, and the center's approach focuses on treating each person as an individual, building personalized care plans and trying to enhance quality of life in a way that respects dignity and encourages personal growth. The facility offers several care options, such as skilled nursing, post-acute rehab, assisted living, respite and short-term stays, and adult day health care, so the staff can tailor services to fit different needs over time. Residents get the benefit of a holistic focus, with medical support from on-site physicians, pharmacy services, and therapy areas meant to support relaxation and recovery, and the environment is smoke-free and strictly prohibits electronic monitoring in resident rooms, which helps maintain privacy. Awards like the Eli Pick Facility Leadership Award and the AHCA/NCAL National Quality Award Program Bronze Award, along with a 4-star federal government rating and strong marks for staffing, quality, and inspection, point to a history of solid care, and the center belongs to a larger family of healthcare providers-The McGuire Group, Absolut Care, and Taconic Health Care-that together work on bringing progressive programs and services to the community. Admission policies follow a clear non-discrimination commitment, and the whole place runs as a true skilled nursing facility that blends clinical expertise, amenities for daily living, and a focus on each resident's well-being, providing a place where people can recover, live with support, or find specialized memory care when they need a bit more help.

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