St. Francis Park

    5229 South Park Ave, Hamburg, NY, 14075
    4.0 · 4 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    2.0

    Lovely facility, poor care transparency

    I loved the bright, clean facility-beautiful chapel and library, spacious grounds, friendly staff and residents, lots of activities and a genuinely inviting atmosphere. But the food, despite smelling and looking good, was bland, starchy and lacked fresh produce or fish; rooms can be small and poorly designed. Most worrying: the place felt profit-driven, staff were at times argumentative and unresponsive, and my active aunt was effectively forced into the Alzheimer's wing. Beautiful setting and social life, but serious care and transparency concerns.

    Pricing

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    Amenities

    4.00 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      3.0
    • Meals

      2.5
    • Amenities

      3.7
    • Value

      4.0

    Location

    Map showing location of St. Francis Park

    About St. Francis Park

    St. Francis Park in Hamburg, NY, is a medium-sized senior living community with 36 beds that's been around since 2010, and while Catholic Health took over running things in 2018, the campus still has a peaceful, homey feel. The community gives older adults choices for different living arrangements, like independent and assisted living, along with memory care and skilled nursing, so people can get more support if they need it, but if they're still active, they can have their own studio rooms-some even come with kitchenettes and full-sized kitchens, which means folks can make their own meals if they want, or they can go down to the dining area for chef-prepared food, whether they like buffets or prefer restaurant-style meals.

    St. Francis Park also offers hospice care and medical home health care options, with services for people who need non-medical help too, such as diabetic care, incontinence care, non-ambulatory support, and simple things like housekeeping, linen service, and maintenance, which makes life easier when daily chores get tough. There are indoor common areas, a wellness center, a swimming pool, an on-site salon, massage therapy, and even recreational spaces so seniors can stay busy, whether they like devotional activities, Bible study, singing groups, or joining an offsite walking club.

    Folks who live here can also use extra services they can pay for, like barber and dry cleaning, meal delivery to their rooms, or guest room spaces for visitors, and if someone needs a ride to a medical appointment, there's transportation available. Community reviews put St. Francis Park at about a 6.8 out of 10, and neighborhood information is easy to find for people who want to know about the area. The facility focuses on providing many types of care, including adult day services and home care, and the environment's supportive and straightforward without being too fancy, with emphasis on safety, security, and simple comforts.

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