Underwood Manor is a medium-sized assisted living and retirement care community with room for up to 32 seniors at a time, and it's located in Cattaraugus County, NY, about 8.6 miles outside of Olean, and it's also associated with Randolph Manor at 40 Main St in Randolph. The community has both private and semi-private apartments, so there are furnished studio and 1-bedroom units available, and all of them come with routine housekeeping, laundry, and apartment cleaning services, which help keep life a bit simpler. Assisted living services at Underwood Manor include help with bathing, getting dressed, transfers, medication management, and continence management, and the staff uses individual care plans to support each resident's specific needs, whether that's basic daily activities or more advanced care.
There are memory care units for those who need Alzheimer's or dementia care, and the Manor can provide general and continuing care, adult day services, respite stays, and hospice care too. Residents can also access home care (non-medical) and home health care (Medicare-certified) if needed. Nurses provide medication supervision, occupational therapy, and physical therapy, and a registered dietitian helps manage dietary needs, so residents with diabetes or food allergies get the right options. Meals are prepared by an on-site chef and there's an All Day Dining program, meaning residents can enjoy 1 to 2 prepared meals a day, and staff helps coordinate special dietary needs.
The building has several communal areas like a bistro, on-site café, a library, walking paths, a garden, a chapel, a barber/salon, and common gathering spots, and there's facility-wide wifi and 24-hour emergency response. Underwood Manor is pet-friendly, and while pets are welcome, families should check the specific pet policies. Residents can join in on community-sponsored activities or events, and there are outings and field trips that keep everyone engaged. There's a resident-run activity program, regular chapel services, and a community kitchen for those who enjoy preparing snacks or meals together. Transportation services are available for appointments and errands, keeping seniors connected to the wider community.
Each room has an in-room emergency response system, and all premises stay secured 24/7 for peace of mind. Underwood Manor uses custom needs assessments to figure out the best care options, and the team coordinates move-ins to make settling in smoother. Licensed under NY #AF0569A, the community provides organized social engagement, regular health checkups, massage therapy, pharmacy access, and active adult living services. There are unique amenities and special features like the 24-hour call system, All Day Dining, and a continence management program that set Underwood Manor apart from other care homes in Hinsdale or Cattaraugus County.
