Lockport Rehab & Health Care Center

    909 Lincoln Ave, Lockport, NY, 14094
    3.8 · 11 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Neglectful care despite competent staff

    I had a mixed, mostly disappointing stay. Many nurses and staff were caring, professional and personable-the receptionist and PT team were excellent, the therapy room is nice, and the grounds are spacious with pleasant outdoor walks-but those positives were undermined by serious problems. I witnessed infrequent bathing (once going nine days), dirty/bloody bandages, low staffing, poor post-surgical monitoring, and overall neglect that made me uneasy about safety. The food was often terrible (black bananas, days-old chicken), rooms lack basic in-room amenities unless you supply them, and at $15,000/month management felt money-focused. I can't recommend this facility for medical or rehab needs despite some kind staff and a pleasant environment.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.82 · 11 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      3.5
    • Meals

      2.0
    • Amenities

      2.5
    • Value

      1.0

    Location

    Map showing location of Lockport Rehab & Health Care Center

    About Lockport Rehab & Health Care Center

    Lockport Rehab & Health Care Center sits at 909 Lincoln Ave in Lockport, New York, and you'll find a skilled nursing facility here with a solid reputation for medical expertise and experienced staff who really focus on each resident's well-being, and what folks notice right away is the warm, welcoming environment, where communal areas let residents spend time together if they wish, and private or semi-private rooms give them privacy and comfort. The staff stays dedicated to personalized care, with 24-hour skilled nursing, long-term care, and a range of support like respiratory/trach care, wound care programs, and palliative and respite care so families can get a break when they need one. Lockport Rehab offers specialized memory care for Alzheimer's and dementia, and they provide registered dietitian services, psychological help, occupational, physical, and speech therapy, and even shuttle service for outings or appointments, and for those who like a little extra, you'll see beauty services are there too. Recovery and well-being sit at the center of what they do, and residents have access to amenities that support both health and a bit of enjoyment, all managed by a team with holistic care in mind, aiming to meet each person's needs, no matter how different those might be. You can see Lockport Rehab as part of Briody.org, and overall, you'll find treatment options are tailored, with programs built around what the resident actually needs-so whether someone needs intensive therapy or simpler support in daily living, the facility works to make life a little easier, safer, and more pleasant.

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