Mount View Assisted Living

    5465 Upper Mountain Rd, Lockport, NY, 14094
    3.8 · 24 reviews
    • Assisted living
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Lively with programs but cautious

    I've enjoyed the nonstop activities and outings - bingo, crafts, live music, trips and a busy social calendar keep me active. The building, garden and two dining rooms (a '50s diner vibe and formal room) are pleasant and many staff are friendly and helpful. That said, the kitchen feels understaffed at times (missed meals, dirty/smashed plates, lukewarm food), rooms vary from small/shared to well-kept private, and management/communication is worrying - medication errors, DOH issues, and poor follow-up after incidents. Overall a lively place with great programs, but be cautious about food service and administrative reliability.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.83 · 24 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      3.2
    • Meals

      3.7
    • Amenities

      3.8
    • Value

      3.8

    Location

    Map showing location of Mount View Assisted Living

    About Mount View Assisted Living

    Mount View Assisted Living is a premier residence in Western New York, dedicated to providing exceptional assisted living care with a warm, family-like atmosphere. With a rich and storied history, Mount View’s building has been a significant presence in Niagara County since 1917, originally serving as one of the nation’s first tuberculosis hospitals before transitioning to a full medical hospital and later the Mount View Health Facility. Meticulously renovated, the facility now accommodates up to 150 residents, combining respect for its historic legacy with modern comforts and amenities.

    At the heart of Mount View Assisted Living is the unique ALP (Assisted Living Program), which stands apart through its emphasis on resident choice, independence, and curiosity. The program is thoughtfully designed to help residents maintain control over their daily lives, encouraging engagement and personal growth. Residents enjoy a vibrant culinary program featuring great food, as well as an abundance of engaging social opportunities that promote connection and activity within the community.

    The team at Mount View Assisted Living is committed to creating an environment where every individual feels valued and inspired. The residence is deeply rooted in the local community, celebrating its place in local history while always looking ahead to innovative and compassionate care practices. Residents can participate in a variety of special events and activities, from festive holiday gatherings such as Easter egg hunts to themed restaurant days that bring unique dining experiences right into the community. These events help foster a lively and supportive atmosphere that makes Mount View much more than just a place to live—it’s a place to thrive.

    Preserving the architectural heritage of the building is a priority at Mount View, with careful renovations that respect its historical significance while adapting spaces to meet contemporary needs. Residents benefit from thoughtfully designed interiors and amenities tailored to support both comfort and well-being. The dedicated staff goes above and beyond to ensure residents not only receive quality daily care but also feel encouraged to live each day with curiosity and independence. Mount View Assisted Living represents a harmonious blend of tradition, innovation, and heartfelt care, setting a new standard for the assisted living experience in Western New York.

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