The Willows - Compassionate Care for Aging Adults is a family-owned home set back from the road among trees, plants, and shaded spots, where residents can see squirrels and birds, even joining in to make bird suet or put out peanuts for the animals, which seems to bring everyone a bit of joy. The staff, led by administrator Jacquie Morgante and administrative assistant Jordan DeJac, includes a home care team picked for their kindness and skill, making sure people feel safe, comfortable, and respected every day, with a real focus on dignity, peace of mind, and a sense of belonging. The place has 22 beds and 24 private or semi-private rooms on a nicely landscaped site, where you'll find spruce, pine, and meandering walkways leading to a lily pond, and there's a three-season room and a front porch if folks want fresh air or a chance to watch nature go by.
Residents here can pick independent living, assisted living, or memory care, and each care level matches different needs; assisted living services help with things like bathing, dressing, getting around, transfers, and handling medications, while the memory care setting is designed to prevent wandering and ease confusion for those with dementia or Alzheimer's. There's always someone available with 24-hour supervision and a call system for emergencies, and staff use personalized care plans to respond to each person's particular needs. Family-oriented care is important here, and the whole place values warmth, meaningful connections, and a welcoming feeling where everyone feels at home. Pets are welcome, rooms come with telephones and furnishings, and all the buildings are accessible for wheelchairs and walkers, so mobility isn't a worry.
The Willows offers three home-cooked meals a day in a restaurant-style dining room, with special options for diabetic or allergy-sensitive diets, plus snacks and drinks if anyone needs them, and someone's always taking care of laundry, linens, and cleaning, which lets residents relax without thinking about chores. Social and wellness activities are a regular part of life - with an arts room, a barber and hair salon on-site (with a professional coming in every week), garden spaces, movie nights, resident-run programs, walking paths to stroll around the neighborhood, and group events sponsored by the community. Wi-Fi and high-speed internet are available for those who want them, and the community leans into collaborations like Medina Area Partnership and Cycling Without Age, which help stay connected to local businesses and resources.
Staff members build care around each resident's comfort and happiness, so no one gets lost in the shuffle, and the atmosphere encourages friendships, good meals, and easy access to whatever help or company someone might want. The Willows stays all-inclusive, meaning everything - from meals to care to activities - comes without hidden fees, and the home keeps a small, close-knit feel that tries to make every day full, safe, and as peaceful as possible for those living there.