Pines Healthcare & Rehab Center

    2245 W State St, Olean, NY, 14760
    4.0 · 57 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Mixed care, safety, racism concerns

    I have mixed feelings. Many caregivers were kind, attentive and professional, the rooms and grounds were generally clean, there are lots of activities and good medical support (24/7 doctor, PT, near hospital). But I also encountered rude and sometimes openly racist staff, a disrespectful receptionist, chronic understaffing with slow 15-20 minute response times, poor food, and safety/maintenance problems (construction, exposed wiring, dark/dank areas) - I'd caution Black families and anyone needing consistently empathetic care to visit carefully before deciding.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.02 · 57 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.4
    • Meals

      2.5
    • Amenities

      3.8
    • Value

      4.0

    Location

    Map showing location of Pines Healthcare & Rehab Center

    About Pines Healthcare & Rehab Center

    Pines Healthcare & Rehab Center sits over in Olean, NY, with the campus stretching out near the Allegheny River Trail and all those tall pine trees giving it a peaceful, home-like setting, and folks can visit both the Olean and Machias campuses to get a feel for the place and meet staff and residents, since they let families schedule tours if they'd like to see things firsthand. The center can care for up to 120 people and holds Medicare and Medicaid certification, offering both skilled nursing home care and rehabilitation services, with long-term and short-term programs meant to help residents recover, get stronger, and, when possible, return home to more independent living.

    The staff covers a big range of services, so there's Nursing, Medical Services, Audiology, Nutrition, Physical Therapy, Occupational Therapy, Speech Therapy, Social Work, and Leisure Time Activities, with special attention to care using medical equipment that fits each resident's own health needs. Pines aims to meet every resident's physical, social, and emotional needs with things like personal care, facility care, and full rehabilitation support, and there's a strong push to keep dignity and respect front and center for everyone. The team includes folks like Acting Director of Nursing Facilities Kelly Reed, Director of Nursing Jennifer L. Childs, RN, Administrator Tammy Reynolds, LNHA, an Admissions Specialist named Gretchen Eddy who manages short-term rehab placement, Joy Lavelle the Medicaid Coordinator for long-term placement, Executive Assistant Margie Gibbons, and a good number of compassionate staff members who focus on making day-to-day life better for every person who lives there.

    For people facing long-term medical challenges, short-term rehab, or those with intellectual and developmental disabilities, the Rehabilitation Center aims to promote rights and well-being, and there's a big focus on getting residents back to their own homes whenever that's possible, too. Regular events and activities fill the calendar at both campuses, including things like Happy Hour, Candy Cart, Music with Dave and Friends, Morning Coffee Cart, Cash Bingo, Prize Bingo, Rosary or Mass, and a couples support group luncheon, which gives folks and their spouses a chance to connect. Volunteers are welcomed, and Pines gets involved in community efforts, like advocacy and support for issues in education, employment, health, and legal matters. The center's always working to improve services and provides staff training for better medical care starting with each resident's everyday needs and health goals.

    There's no flash or fuss to it-Pines Healthcare & Rehab Center simply focuses on making life better for residents by providing safe, skilled care in a setting that feels welcoming, steady, and supported by both dedicated professionals and community involvement.

    People often ask...

    Nearby Communities

    • Photo of Brookdale Mt. Lebanon
      $3,448 – $4,482+4.7 (112)
      Semi-private • Studio
      independent living, assisted living

      Brookdale Mt. Lebanon

      1050 McNeilly Rd, Pittsburgh, PA, 15226
    • Exterior view of a large, multi-story senior living facility building at dusk with lights on inside. In the foreground, there is a landscaped area with a sign that reads 'Legend Personal Care Memory Care' and the number 425. The building has multiple windows and a sloped roof.
      $5,725 – $7,442+4.3 (30)
      Semi-private • 1 Bedroom • Studio
      assisted living, memory care

      Legend at Silver Creek

      425 Lambs Gap Rd, Mechanicsburg, PA, 17050
    • Exterior view of a senior living facility named Legend of Lititz showing the main entrance with a covered drop-off area, landscaped greenery, and a clear blue sky.
      $3,575 – $5,270+4.1 (130)
      1 Bedroom • 2 Bedroom
      independent, assisted living, memory care

      Legend of Lititz

      80 W Millport Rd, Lititz, PA, 17543
    • Covered entrance to a brick building with glass double doors, two chairs on either side, potted plants, and greenery around the entrance.
      $2,214 – $3,800+4.4 (137)
      Semi-private • Studio • 1 Bedroom
      independent, assisted living, memory care

      Exton Senior Living

      600 N Pottstown Pike, Exton, PA, 19341
    • Exterior front view of a large three-story senior living facility building with beige siding and stone accents, a red roof, multiple windows, balconies, a driveway with a stop sign, landscaped greenery, and parked cars under a clear blue sky.
      $2,730 – $4,895+4.4 (139)
      Studio • 1 Bedroom • 2 Bedroom
      continuing care retirement community

      Merrill Gardens at West Chester

      1201 Ward Ave, West Chester, PA, 19380
    • Photo of Sunrise of Paoli
      $2,600 – $3,380+4.1 (77)
      Semi-private • Studio
      assisted living, memory care

      Sunrise of Paoli

      324 Lancaster Ave, Malvern, PA, 19355

    Assisted Living in Nearby Cities

    10 facilities$5,943/mo
    10 facilities$5,943/mo
    8 facilities$5,943/mo
    0 facilities
    3 facilities
    6 facilities$4,918/mo
    6 facilities$4,918/mo
    4 facilities$4,918/mo
    3 facilities
    6 facilities$4,918/mo
    3 facilities
    © 2025 Mirador Living