Orchard Brooke Living Center

    6050 Armor Duells Rd, Orchard Park, NY, 14127
    2.7 · 23 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Unclean, understaffed facility; neglectful care

    I toured this facility for my mom and was horrified. It's severely understaffed (weekends worse), staff are often distracted on phones/headphones, call buttons were ignored on the floor and response times exceeded 45 minutes - my relative was left in a wet diaper without clothes or gown. The building is dirty with a strong urine/moldy smell, sagging discolored ceiling tiles, cobwebs, soiled rugs, dead bugs and no hand sanitizer; bathrooms and bedding are worn and unclean. Rooms and closets are outdated (think 1960s knotty pine), dim and depressing - the place needs a major facelift and I'm worried about financial mismanagement I heard about. Communication and management lacked transparency and were unhelpful. There are a handful of caring, sincere nurses/aides and a lovely backyard and dining room, but overall I cannot recommend placing a loved one here.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.70 · 23 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      2.9
    • Meals

      1.6
    • Amenities

      2.7
    • Value

      3.0

    Location

    Map showing location of Orchard Brooke Living Center

    About Orchard Brooke Living Center

    Absolut Care At Orchard Brooke is an 80-bed assisted living center located in Orchard Park, New York. The facility is designed to provide a warm, welcoming environment where residents can experience both comfort and independence. Compassionate care is woven into every aspect of daily life, ensuring that residents feel supported and valued. The homelike atmosphere is complemented by thoughtfully planned amenities and services, all tailored to enhance each resident’s convenience, safety, and quality of life. Every detail, from the room accommodations to the communal spaces, is focused on fostering a sense of belonging and community among residents.

    At Absolut Care At Orchard Brooke, residents are encouraged to remain energized and active through a vibrant calendar of activities and opportunities for social engagement. Whether forging new friendships or exploring favorite pastimes, residents find that the community offers numerous ways to enrich their days. The facility is filled with spaces and programs that support wellness and encourage active participation, making each day as fulfilling as possible.

    The staff at Absolut Care At Orchard Brooke is dedicated to promoting the independence of each resident while providing attentive, personalized care based on individual needs. The center is led by Administrator Shaton Ozolins and Director of Nursing Brittany Coburn, LPN, both committed to creating an environment where every resident feels respected and cared for. Employees at the center quickly become like family, forming meaningful bonds with residents through daily interactions and dedicated service.

    Life at Absolut Care At Orchard Brooke centers on creating meaningful experiences, supported by amenities and activities designed to keep residents engaged and content. The community is located just 20 minutes south of Buffalo, allowing for easy access while offering a peaceful, residential setting. Residents and their loved ones frequently remark upon the homelike environment, where attentiveness and warmth define the Orchard Brooke experience. From relaxing in thoughtfully decorated spaces to participating in engaging community gatherings, every aspect of life here is intended to promote well-being, connection, and joy.

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