The Highlands Living Center sits at 500 Hahnemann Trail and offers a mix of care options, so folks find Assisted Living, Independent Living, Memory Care, skilled nursing, short-term rehab, and long-term care all on one campus, and the place runs around the clock every day. The building has 122 beds for long-term care and skilled nursing, and there's always 24-hour skilled nursing present, with scheduled nursing services that last 12 to 16 hours per day, so residents get support with everything from medication management to help with bathing, dressing, getting around, and daily living tasks. Those with mild cognitive impairment or advanced memory needs, including Alzheimer's and dementia, get extra help, and the Memory Care Unit includes programs like BBET that use personalized therapies to keep residents engaged and lower stress. The Short Term Rehab Unit is set up for folks who need post-acute or post-operative care, and care always ties back to the University of Rochester Medical Center, so everyone can benefit from board-certified URMC doctors, clinical trials, and the latest therapies.
Samuel Busari, LNHA, leads the place as the Nursing Home Administrator, and the care team has dental, lab, podiatry, and speech therapy consulting services right on-site. Residents use tools like MyChart, helping keep track of records and appointments. The community is smoke-free, pet-friendly, and allows for both private and semi-private rooms that are spacious enough for comfort, and you'll find on-site laundry, barber and beautician services, plus chaplain services for spiritual care. Social life matters, so the center offers daily community activities, resident-run groups, outdoor programs, and entertainment in places like the movie theater, library, game room, arts and music rooms, a wellness/spa room, fitness room, and spaces outside. Residents walk the paths and enjoy gardens too. Dining is handled in a restaurant-style space with options for allergies, diabetes diets, and all-day meal service, so no one goes hungry waiting for the next scheduled meal. Transportation and parking are handled, so residents get to appointments or join trips out. Security uses Wordfence, so digital records and data are safe.
The Highlands Living Center connects with UR Medicine, which means residents get care that lines up with the latest research and resources, and everything's coordinated with their healthcare providers. The community welcomes families and pets and has a focus on helping folks manage chronic conditions, complex health needs, and memory care issues in a setting that feels friendly, active, and as homelike as possible. With only four reviews counted right now, it's clear the center values a direct relationship with its residents and their families, and while it offers a lot, the approach stays simple and grounded.