Hamilton Manor Nursing Home

    1172 Long Pond Rd, Rochester, NY, 14626
    4.1 · 25 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Compassionate care, facility needs updates

    I placed my mom here for rehab and was grateful for the compassionate, professional staff, excellent physical therapy and activities (pet therapy, live music), prompt call-light response, and overall sense that residents were safe and well cared for. The building is older and in need of updates, semi-private rooms are very small, and I observed understaffing and a few cleanliness/management lapses. Food was OK, staff were approachable and knowledgeable, and the place offers good value. I recommend it for genuinely caring, competent care, but expect facility and staffing shortcomings.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.08 · 25 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.3
    • Meals

      3.6
    • Amenities

      2.5
    • Value

      5.0

    Location

    Map showing location of Hamilton Manor Nursing Home

    About Hamilton Manor Nursing Home

    Hamilton Manor Nursing Home sits in Greece, NY, near the Latta Road Nursing Home East and West campuses, and the place has forty certified beds with about thirty-seven residents on an average day, so there's a home-like environment where you don't feel like you're lost in a crowd and where staff can get to know the residents well, because there's a small population and specialized staff trained in geriatric care who interact on a personal level, and that can make a difference for people who need support for both physical and mental health needs because Hamilton Manor is a skilled nursing facility that provides 24-hour nursing and personal care for those who need comprehensive long-term support or maybe just some help after a hospital stay, with short-term rehabilitation services, post-acute nursing care, like orthopedic post-surgical restorative care, wound care, IV therapy, tube feedings, oxygen therapy, ostomy care, and there's also X-ray and lab services right on site which comes in handy when somebody isn't able to get out and about, and they've got physical, occupational, and speech therapies for those working on recovery or keeping their abilities as strong as possible.

    The grounds feel tranquil and park-like, which is something people might appreciate when they want some fresh air or a quiet stroll, and you'll find private and semi-private rooms, all with nurse-call systems in bedrooms and bathrooms, so if something comes up, a staff member can respond quickly, and there are spacious living, dining, and activity rooms where residents can join social programs, group activities, and even go on outings now and then, which keeps life interesting and helps people stay connected, and dietitian services make sure the meals are nutritious and made with quality ingredients, and with a full housekeeping and laundry service, there's less to worry about day-to-day, plus religious services with area clergy and access to a beauty shop or barber for those who want to keep up with grooming.

    The ownership is direct, with Robert Hurlbut holding one hundred percent ownership, and management by Mark Curletta since July 2021, backed by Hurlbut Care which has experience with senior care, and as a for-profit company, they do work to provide care for Medicaid and Medicare residents, and they have agreements with area hospitals so residents can get hospital care if they need it, and they also offer affiliation with other care types-like independent living, assisted living, memory care, home care, and senior apartments-though Hamilton Manor itself focuses on skilled nursing and rehabilitation.

    Hamilton Manor has a few areas for improvement-it's received eight deficiencies on inspection reports, including not always creating and carrying out care plans in the first forty-eight hours and not ensuring the environment always meets the highest standards for safety and cleanliness, with no actual harm reported but with the potential for more than minimal harm, and the nurse turnover rate is forty-one point nine percent, just a little above the state average, and nurse staffing hours sit a bit below state average at three point two three per resident per day, but the facility has received a four-star staffing rating and a four-star health inspection rating, though the quality measures rating stands at two stars.

    Residents can use audiology, dental, and podiatry services as well as access to social work support, and there are therapy services, as well as religious, dietary, and social programs, and Hamilton Manor does try to provide personalized care and aims for a comfortable environment, even if not everything runs perfectly, and with its smaller size, there's a better chance for more close-knit routines and relationships, which can matter to residents and families alike.

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