Jennie B. Richmond Nursing Home

    222 E Main St, Springville, NY, 14141
    4.7 · 6 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Compassionate care, inconsistent after management

    I'm grateful for the compassionate, attentive nurses, CNAs, doctors and nurse manager who gave my mom personalized, home-like care - friendly staff, good food, effective PT, and engaging activities like bingo and arts & crafts made her happy and helped with the transition. Staff were communicative and welcomed family involvement, but some employees seemed overwhelmed, amenities and activities declined after a management change, and care quality wasn't always consistent (we lost my aunt despite good attention).

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.67 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.5
    • Meals

      5.0
    • Amenities

      3.0
    • Value

      2.0

    Location

    Map showing location of Jennie B. Richmond Nursing Home

    About Jennie B. Richmond Nursing Home

    Jennie B. Richmond Nursing Home has served people needing care since October 1974, sitting right at 222 East Main Street in Springville, NY. The place is a private, not-for-profit skilled nursing facility that has 80 beds-most in double occupancy rooms, with just a few singles-spread out in recently renovated, comfortable spaces you can tour to meet the staff and residents. Services cover long-term nursing, short-term rehabilitation after surgery or illness, and care for people with different health conditions, including memory loss, with a dedicated team of registered nurses, licensed practical nurses, and certified nursing assistants available 24 hours a day, seven days a week. Skilled nursing, physical and occupational therapy, speech therapy, audiology, and respiratory care get provided right onsite, with extra medical help through a connection with Bertrand Chaffee Hospital nearby.

    Jennie B. Richmond Nursing Home plans daily meals with good nutrition in mind and makes sure food helps manage health needs. Physical and occupational therapy, social work, recreational activities, religious programs, and social services also get offered, with the aim of supporting both health and the feeling of home for every resident. People get assessed by nursing and social work staff to figure out eligibility and the sort of help they need. The staff tries to honor personal dignity and independence, promoting warm connections and a sense of being welcome.

    The home has measures for safety, like a Pandemic Emergency Plan with infection control and PPE steps, and it's fully handicap accessible. Licensing and inspections come from the New York State Department of Health, with certification for Medicare and Medicaid coverage. Folks can move in short-term to recover, or for longer stays needing extended nursing help, and the facility backs this up with skilled care around the clock. The home also provides palliative and end-of-life care, as well as programs for memory care, daily activities, advocacy, and educational resources for families. Jennie B. Richmond Nursing Home is part of the Healthcare Association of New York State and works alongside Bertrand Chaffee Hospital, making it easier for residents to get both inpatient and hospital support when needed. The current Nursing Home Administrator is Sharon Zeames and people can reach out directly with questions about the home, the care, or possible tours to see if it fits their needs.

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