Forrest Oakes Healthcare Center - VA East

    620 Heathwood Dr, Albemarle, NC, 28001
    3.4 · 37 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Mixed care, safety issues persist

    I had a deeply mixed experience. Staff were often slow or unresponsive (calls >30 minutes), medications and rehab were mishandled or skipped, and I saw serious safety and cleanliness lapses - blood and medical trash on floors/walls, unclean toilet area, dehydration from lack of feeding/assistance, missing or swapped clothing - which I believe led to real harm to my grandma. At the same time many CNAs, therapists, a few nurses and the DON were compassionate, therapy was good, and the building can be clean and welcoming; improvements are underway, but I would not trust them with a high-risk loved one.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.41 · 37 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.5
    • Meals

      1.0
    • Amenities

      2.7
    • Value

      1.0

    Location

    Map showing location of Forrest Oakes Healthcare Center - VA East

    About Forrest Oakes Healthcare Center - VA East

    Forrest Oakes Healthcare Center - VA East sits at 620 Heathwood Drive in Albemarle, North Carolina, sharing the place with Forrest Oakes Nursing Center, and folks say it focuses on skilled nursing care with 60 beds, offering healthcare services for veterans, assisted living, and Alzheimer's care, though it's hard to ignore that the place has made it onto the NHAA Watchlist because of unsafe staffing levels and serious medication errors, with records showing that some residents had to be hospitalized after staff didn't follow the rules for giving out medicine, and there have been state complaints and investigations for abuse and neglect, so while the center has the usual nursing, health care, and business operations as a corporation, managed by Administrator Patrick Lancaster and with North Carolina Health Care Facilities Association, it's found itself in the middle of bankruptcy under Chapter 11 in Georgia, filing plenty of official papers on its assets and liabilities-which by their reports, show up to $1 billion in assets and a much steeper range for debts, with lawyers from McDermott Will & Emery LLP handling all that, so if someone's considering the place, it's worth knowing the facility's faced problems with both staffing and medication management while still generating large revenues, being operated by LaVie Care Centers and jointly managed with other related spots, and the place does have programs for different medical needs, but those issues with resident harm and oversight seem like something that needs careful attention.

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