Valley View Care and Rehabilitation Center - NC West

    551 Kent St, Andrews, NC, 28901
    3.9 · 15 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff, negligent management endangers

    I'm torn: the nurses, dietary team and activities staff were loving, compassionate, and went above and beyond, but management and other staff were unprofessional, profit-driven, dismissive of families, with serious lapses (medication/sedation without consent, delayed records). I cannot recommend leaving a loved one here.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.87 · 15 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      4.2
    • Meals

      4.0
    • Amenities

      3.9
    • Value

      3.9

    Location

    Map showing location of Valley View Care and Rehabilitation Center - NC West

    About Valley View Care and Rehabilitation Center - NC West

    Valley View Care and Rehabilitation Center - NC West sits in Andrews, North Carolina, and offers several levels of senior care, including Memory Care, Assisted Living, Nursing Home, Skilled Nursing, Rehabilitation, and Home Care, and folks here can find help with serious medical needs after hospital stays, illness, or surgery, and the center accepts both Medicaid and Medicare. The facility is part of a larger Continuing Care Retirement Community, which means people who live here can move between different types of care without leaving the community when their needs change, and the center has 76 skilled nursing beds for those who need more support. Residents receive care for the body, mind, and spirit, and the staff specializes in caring for people with Alzheimer's and dementia, and the team includes skilled nurses on site for 12-16 hours a day and access to a 24-hour call system. Amy Stanley, the administrator, oversees a staff that provides help with bathing, dressing, medications, and other daily tasks, and there's support for non-ambulatory folks and those needing help with transfers. People living here get housekeeping, laundry, transportation, parking, concierge services, and move-in coordination, plus there are family support services for loved ones. The building features both private and furnished rooms, kitchenettes, private bathrooms, cable TV, Wi-Fi, air conditioning, and telephones, and there are emergency alert systems for safety. Community amenities include a fitness room, movie night, spa and wellness room, a game room, a library, outdoor programs, walking paths, and a garden, so there's plenty to do without going far. Professional chefs prepare meals, and they make sure to offer options for different dietary needs in a restaurant-style setting. All residents can take part in community-sponsored activities, and the community and resident council gives folks a way to share concerns or ideas to improve things. Rehabilitation services like physical, occupational, and speech therapy are provided, and care plans are tailored to individual needs as best as possible. Valley View maintains a focus on compassion and tries to innovate in senior care, aiming to improve quality of life as people age, and the center's open 24 hours every day to make sure someone's always available. The current rating for the center is 7.4 out of 10.

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