Complete Care at Asheville is a skilled nursing facility that sits at 77 certified beds and has been serving the community since October 1, 1967, with recent changes in ownership within the last year, and folks might want to know it's operated by a for-profit corporation, not some big retirement community, but they do accept both Medicare and Medicaid and they have license number #NH0321 and a federal provider number of 345010, and the administrator's name is Monica Knighten, which may matter if someone's checking into things like staffing or management. The place is structured to provide long-term care, including specialized memory care for those with cognitive troubles, and they offer rehabilitation services for people needing to recover or keep up their strength. The staff gives personalized support with activities of daily living, and they always try to use a person-centered approach so folks get care that fits them, with a real focus on working together with families.
Nursing care here falls a little short of expected totals, with reported total nurse staffing hours per resident per day at 3.09548 when the expected is 3.17934, and the adjusted numbers are pretty close. RN staffing hours are actually above what you'd expect, reported at 0.50798 and adjusted at 0.49551, both above the expected 0.38999, so seniors who need skilled care might feel better knowing they see registered nurses a bit more often, but CNA and overall nurse hours did have a slight drop below expected. Of the ratings, the RN staffing rates a 3, general staffing is rated a 2, quality measures round out at 3, while health inspection is low at 1, so the place has room to improve as far as inspections go. All areas required have automatic sprinklers installed, giving good safety when it comes to fire, and they aren't flagged as a special focus facility.
Residents experience a community that's built around comfort and mutual respect, and amenities lean toward independence-with safe features, inviting spaces, and programs meant to relax and connect, not just keep people busy. They're big on family involvement, aiming to include folks from home whenever they can. Specialized rehab services are there if someone has to get back on their feet, or when ongoing support is needed. The staff centers their care on each individual, and they try to deliver it all with what they call "white-glove love and respect," which is just another way of saying they want to treat people with dignity and warmth. Complete Care at Asheville isn't perfect and it's been through changes, but it does have a long tradition of supporting seniors with practical help in daily life, health care, and a little bit of the comfort of community.
