Asheville Nursing & Rehabilitation Center

    91 Victoria Rd, Asheville, NC, 28801
    2.1 · 17 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Filthy neglectful understaffed abusive facility

    I would not recommend this facility. I found filth and urine smells, slow or no response to call lights, missed meds, dehydration and bed sores from neglect, and staff who were rude, dismissive, and sometimes abusive. Communication and management were terrible - no updates, hard to reach nurses, and family left scrambling to find my loved one. A few caregivers were kind and competent, but overall the understaffing and disrespect made this place unsafe for me.

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    Amenities

    2.12 · 17 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      1.8
    • Meals

      2.3
    • Amenities

      1.0
    • Value

      2.1

    Location

    Map showing location of Asheville Nursing & Rehabilitation Center

    About Asheville Nursing & Rehabilitation Center

    Asheville Nursing & Rehabilitation Center at 91 Victoria Road in Asheville, NC, sits in the heart of the city and provides a wide range of senior living options, focusing on nursing home care, assisted living, skilled nursing, memory care, and rehabilitative care, and you'll find 120 skilled nursing beds there always ready and staffed for both short- and long-term stays because seniors often arrive with different health needs, and some need a lot of help daily, while others want to keep as much independence as possible, which is why the staff offers things like help with medication, meals, personal care, and rehabilitation services, even wound care, and creates specialized treatment plans in cooperation with physicians for people with complex health conditions, especially when it comes to ongoing cancer care or mental health support from psychiatrists and psychoanalysts, since some folks come in needing more than physical care, and the memory care section has safe spaces and 24-hour support for residents living with Alzheimer's or dementia, while assisted living sections offer help as needed but still aim for seniors to remain as independent as they want, and they do have respite stays for caregivers seeking a short break, and you'll see the buildings and rooms set up with privacy in mind, always clean, and the food gets talked about for being better than most places, and there's plenty of amenities for leisure, relaxation, and social activities, trying to keep life bright for everyone living there and giving a sense of family, which is important since the center, now part of Elevate Health & Rehabilitation, sees itself as extended family for its residents, with a warm and caring philosophy led by administrator Kimberly Smith, and there's a focus on person-centered care, letting each resident get a plan that matches their own personal needs, and the staff keeps a strong partnership with family members so everyone is clear about health goals and care updates, all while trying to maximize comfort, support, and quality of life as much as possible.

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