Peak Resources-Pinelake sits in Carthage, North Carolina, and operates with its doors open all hours, every day of the week, which means the skilled staff are always there no matter when you need them, and with Thaddeus Morgan as the administrator you know there's a steady hand in charge. The building includes 90 skilled nursing beds and 20 memory care assisted living beds, allowing them to take care of people with a wide variety of needs, whether you need ongoing care, help after a surgery, or support for a complex medical condition-folks can expect help with things like wound care, pain management, IV therapy, hospice care, and even dementia care, including Alzheimer's, thanks to a team of skilled nurses available around the clock, and the staff aim to make residents comfortable and safe while they're here. Residents who need rehabilitation get support to recover from surgery or illness, and if somebody wants to join social or spiritual activities, you'll find religious services, recreational happenings, and special events along with beauty and barber services right on site, which can brighten up a person's day, and since Peak Resources-Pinelake works with Medicare, Medicaid, private insurance, and private pay, they also help families look at reimbursement options to figure out what payments might work best. The team commits to patient advocacy by focusing on what each resident needs and making sure they get the healthcare benefits they're due, believing in values like empathy, courtesy, and honest communication, plus they design different types of care programs to fit what people actually need instead of a one-size-fits-all approach, and you'll see a full range of support throughout the day and night, always backed by an emphasis on teamwork and compassionate care, with a mission to build a place "where caring comes to life."
Peak Resources Pinelake
801 Pinehurst Ave, Carthage, NC, 28327- Assisted living
- Memory care
- Skilled nursing
Clean but unsafe; staffing issues
I found the facility clean, with kind, hardworking staff, good rehab/therapy, home-style meals and plenty of activities - many caregivers, kitchen and housekeeping were excellent and attentive. However, chronic short-staffing and poor management led to serious lapses (missed meds/water, lost belongings, infections/bedsores, COVID admissions and even resident deaths) and there is a state investigation; some CNAs also lacked bedside manner. I appreciated individual caregivers but, given safety and communication concerns, I would be cautious and cannot fully recommend this place.
Pricing
Schedule a Tour
Amenities
Healthcare services
- Activities of daily living assistance
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Medication management
- Mental wellness program
Healthcare staffing
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
Meals and dining
- Diabetes diet
- Meal preparation and service
- Restaurant-style dining
- Special dietary restrictions
Room
- Air-conditioning
- Cable
- Fully furnished
- Housekeeping and linen services
- Kitchenettes
- Private bathrooms
- Telephone
- Wifi
Transportation
- Community operated transportation
- Transportation arrangement
- Transportation arrangement (non-medical)
Common areas
- Beauty salon
- Computer center
- Dining room
- Fitness room
- Gaming room
- Garden
- Outdoor space
- Small library
- Wellness center
Community services
- Concierge services
- Fitness programs
- Move-in coordination
Activities
- Community-sponsored activities
- Planned day trips
- Resident-run activities
- Scheduled daily activities
3.58 · 40 reviews
Overall rating
- 5
- 4
- 3
- 2
- 1
Care
3.0Staff
3.8Meals
4.6Amenities
3.2Value
2.3
Location
About Peak Resources Pinelake
People often ask...
Peak Resources Pinelake offers assisted living, memory care, and skilled nursing.
The full address for this community is 801 Pinehurst Ave, Carthage, NC, 28327.
Yes, Peak Resources Pinelake offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
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