Cary Health and Rehabilitation Center

    6590 Tryon Rd, Cary, NC, 27518
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Therapy strong; nursing care unreliable

    I had a mixed, mostly stressful stay. A few nurses, CNAs and therapists were outstanding-compassionate, attentive and helped my loved one make real progress-therapy was often the saving grace. But the facility is chronically understaffed: long call-bell waits, missed or incorrect meds, delayed wound care, falls, and reports of bedsores and soiled rooms. Cleanliness, plumbing and basic repairs were inconsistent, meals frequently poor, and communication/administration responsiveness was hit-or-miss. Some staff were professional and comforting, others rude or indifferent, and there were privacy and missing-belonging concerns. If you have strong family support and need rehab services, this place may help; if you expect reliable nursing care and oversight, I would not recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.58 · 106 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      2.8
    • Meals

      1.6
    • Amenities

      2.3
    • Value

      1.6

    Location

    Map showing location of Cary Health and Rehabilitation Center

    About Cary Health and Rehabilitation Center

    Cary Health and Rehabilitation Center sits on Tryon Road in Cary, North Carolina, and has 120 certified beds with an average of about 99 residents each day, so it's a moderate-size place, and you'll find care from a team that's on-site around the clock, including licensed nurses and professionals who help with both short-term rehab and longer stays, and they do provide occupational therapy, physical therapy, and speech therapy in dedicated departments right there, while also offering post-acute care and specialized Alzheimer's and dementia services, and yes, the center tries to keep things welcoming, even having Ms. Judy greeting people at the front desk, and they put some effort into making the environment clean and home-like, though inspection reports have documented several problems over the years, like 32 deficiencies, including resident rights violations and two deficiencies connected to infection control, with some being severe like failing to protect residents from abuse or neglect, and since December 2021, Consulate Management Company III, LLC has handled operations, with Timothy Lehner taking a turn in May 2024, and the current administrator is Jon Salter, and you'll hear English spoken by staff, though nurse turnover is rather high, sitting at 67.9%-quite a bit above the North Carolina average-and the nurse staffing level is lower than state standards too, at 3.15 hours per resident per day, but on the positive side, amenities aim for resident comfort and most of the care is skilled nursing, tailored for seniors and folks with bigger healthcare needs, and though there's not much detailed info available about specific programs or activities (just that daily therapeutic and enrichment activities happen and the center does call some of its programs by unique names), you do get access to various resources and regulatory oversight, especially through their membership in the North Carolina Health Care Facilities Association, and the home is run as a for-profit LLC, part of a family of related healthcare centers like Consulate Health Care, Independence Living Centers, Nspire Healthcare, and Raydiant Health Care, but right now, Cary Health and Rehabilitation Center isn't taking new patients.

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