Asbury Health And Rehabilitation Center

    3211 Bishops Way Ln, Charlotte, NC, 28215
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    4.0

    Gorgeous facility, mostly excellent care

    I had a very positive stay - the place is gorgeous, spotless, smells fresh, and the therapy, food and amenities are excellent. The staff were mostly kind, skilled and attentive, and the secure, well-maintained campus gave me confidence. My only caveats: intermittent staffing/desk availability (exit/check-in delays), occasional poor communication and uneven nursing responsiveness or discharge planning - overall I would recommend it with those reservations.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.79 · 369 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.6
    • Meals

      4.4
    • Amenities

      4.6
    • Value

      2.0

    Location

    Map showing location of Asbury Health And Rehabilitation Center

    About Asbury Health And Rehabilitation Center

    Asbury Health And Rehabilitation Center sits on a peaceful, park-like campus run by Aldersgate United Methodist Retirement Community, Inc., and has 120 certified beds with an average of about 103 people living there each day, and while it's a non-profit place with round-the-clock nursing care and a team that's got board-certified doctors and skilled nurses on hand, they've had a higher nurse turnover rate at 52% compared to the state average and have been cited for several things over the years-like infection-related issues, food safety, and making sure nurses know all they should-so they do have inspection reports documenting at least nineteen deficiencies, including failing to ensure their infection prevention programs and nurse competencies meet all federal rules, but the staff does put in more nurse hours per person than most other centers in the state. Asbury provides Medicare and Medicaid services and takes care of people who need help with daily activities such as bathing, getting dressed, eating, and taking medicine, so anyone who needs help can expect to get support, whether for rehab after a hospital stay, long-term care, or memory and hospice needs, and they offer both assisted and independent living plus a full range of care right on site, and you'll find furnished rooms with private bathrooms, sunrooms, and open dining kitchens with lots of natural light. There's a big focus on helping people regain strength and independence, so the therapy area is large-3,500 square feet-and has advanced equipment like a HydroWorx pool, with all sorts of therapies available, from physical to occupational to speech, provided by a multidisciplinary team who shape plans around each resident. There are board-certified physicians watching over medical needs, a Center for Wound Excellence, and the nurses are trained for high-needs patients, which is reflected in the awards and accreditations they've received, including CARF and SAGE Platinum, and although sometimes food standards have fallen short in previous inspections, meals are served in a big dining room with allergy and special diet options, and the community runs plenty of activities for all kinds, with game rooms, fitness and outdoor programs, a movie theater, arts and music rooms, and spaces to sit outside like gardens and courtyards, all aimed at boosting wellness and social engagement. Asbury encourages both staff-led and resident-run activities to help people connect, and there's transportation, parking, move-in help, and support for families, plus services like housekeeping and laundry, and all rooms come with air conditioning, cable TV, Wi-Fi, telephones, and kitchenettes, so residents have what they need. Safety is built-in with call systems for quick help and assistance on medication, bathing, or getting ready each day, and the center supports hospice patients and those who want to spend their days with spiritual, emotional, and physical care in a comfortable place. While Asbury's ranked high by Medicare.gov and even named a "Best Nursing Home" by U.S. News & World Report, it's always good to consider past inspection findings and areas needing improvement when making a choice, and many say it draws nursing professionals who want to give quality care while still having a strong sense of community among everyone living and working there.

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