Pricing ranges from
    $5,494 – 7,142/month

    Charter Senior Living of Charlotte

    3610 Randolph Rd, Charlotte, NC, 28211
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Beautiful facility, inconsistent memory-care safety

    I had a mixed experience. The facility is beautiful, clean, and well-run-looking with strong activities, good food, and several genuinely warm, knowledgeable staff (notably Rebekah and Ty) who often went above and beyond. Over time staffing turnover and use of agency workers produced inconsistent care - poor communication, delayed/lost laundry, medicines running out, and missed check-ins during COVID. I'm deeply concerned about safety and memory-care lapses: residents left unsupervised (I heard of a third-floor fall and a later stroke/pelvic fracture), reports of escapes, and inadequate outdoor/time-out for memory residents. In short: great place for independent or social assisted living if you value location and activities, but I would look elsewhere for reliable memory-care or for anyone needing consistent clinical oversight.

    Pricing

    $5,494+/moSemi-privateAssisted Living
    $6,592+/mo1 BedroomAssisted Living
    $7,142+/moStudioAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.18 · 129 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      4.1
    • Meals

      3.7
    • Amenities

      4.0
    • Value

      2.5

    Location

    Map showing location of Charter Senior Living of Charlotte

    About Charter Senior Living of Charlotte

    Charter Senior Living of Charlotte stands as a full-service senior community where folks find options for independent living, assisted living, nursing care, memory care, and short-term stays, and the building itself carries a warm, Victorian-inspired design with comfortable interiors that create a calming feel. The community gives residents choices for how they want to live, with apartments that come in studio, one-bedroom, and two-bedroom layouts, some with kitchenettes, walk-in showers, lots of natural light, and large windows, plus private bathrooms and options for furniture. The place features all the usual senior living services like weekly housekeeping, laundry, and maintenance for both inside and outside, with utilities such as electricity, water, and basic cable included. Seniors get help with tasks like personal hygiene, grooming, medication management, and support for diabetic care or incontinence as needed, with a licensed nurse on duty around the clock and a doctor on call, and team members who treat residents with genuine care.

    For those living with Alzheimer's or other forms of dementia, Charter Senior Living of Charlotte set up a secure, purpose-built memory care community, with dedicated memory care units in a separate building and staff trained to manage wandering, behavior concerns, and special health needs, using safety bracelets and reminders for activities of daily living. Their Flourish℠ memory care programming focuses on enhancing the spirit with activities like art classes, gardening, brain fitness, and community service, and memory care staff stay on-site all day and night. Assisted living and memory care residents take part in recreational and social programs like social outings, devotional services on- and off-site, exercise classes including stretching, Tai Chi, and yoga, educational lectures, cooking, karaoke, Wii bowling, wine tasting, games, and intergenerational programs, and there's a full-time activity director who keeps things varied and lively. Folks can visit the library, chat in the residents' lounge, try group fitness classes, or spend time in the card and game room, while outdoors there are lovely gardens and courtyards meant for walks or quiet time.

    Dining comes restaurant-style in both main and private rooms, with room service always an option and menus that cover gluten-free, low-sodium, diabetic, vegetarian, and vegan meals, depending on whatever a resident needs. The fitness center, beauty salon, and other amenities, like a library and pet-friendly apartments, support both wellness and daily comfort, and there's regular transportation for outings, appointments, and errands, along with resident and guest parking. The community welcomes pets like cats and dogs, and support extends to hospice and respite care, with aging in place as an option for those needing more help as years go by. Environmental services keep the place clean and safe, and there's an emergency call system in every apartment home. Charter Senior Living of Charlotte operates with a mission to enhance the human spirit, guided by leadership with many years in senior housing, and tailors life-enrichment programs and care to each person's needs and wishes, with a focus on building confidence, wellness, and independence for older adults in Charlotte, NC, every single day.

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