Mecklenburg Health & Rehabilitation

    2415 Sandy Porter Rd, Charlotte, NC, 28273
    3.5 · 72 reviews
    • Independent living
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Caring staff but inconsistent oversight

    I've had a mostly positive experience - compassionate, hardworking CNAs, nurses, therapists and administration, excellent rehab results, clean bright building with nice patios, good meals, and residents who seem active and happy. Communication and responsiveness were inconsistent: long waits for help, missed meds/appointments and occasional unresponsiveness from nursing or office. Serious problems were reported by some - neglectful or unsafe incidents, odor/cleanliness concerns, and poor staff behavior - so oversight and accountability need improvement. I would recommend this facility for rehab or long-term care because of the caring team, but only with caution: ask about staffing, supervision and how complaints are handled.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.53 · 72 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.7
    • Meals

      4.0
    • Amenities

      2.8
    • Value

      1.0

    Location

    Map showing location of Mecklenburg Health & Rehabilitation

    About Mecklenburg Health & Rehabilitation

    Mecklenburg Health & Rehabilitation, found on Sandy Porter Road in Charlotte, NC, is part of the SanStone Health & Rehabilitation network and has 100 certified skilled nursing beds. This for-profit nursing home gives both short-term rehabilitation and long-term skilled nursing care, taking folks who need a safe place with persistent medical oversight. Staff at the facility include certified nurses, licensed medical practitioners, nursing assistants, and therapists, and they give around-the-clock care, even if someone's just there for recovery without surgery, and they'll help with daily needs like eating, bathing, dressing, and also give medication management. There's help for people learning to move again, and therapy services cover physical, occupational, and speech therapy, with Broad River Rehab therapists pitching in for the specialized cases so folks working to get stronger or steadier can do so with a plan that's made just for them. The place takes both Medicare and Medicaid and meets the federal rules for reimbursement, though it's had 11 deficiencies noted in inspection reports and did have three types of care deficiencies and a nurse turnover rate of 52.6%, with nurse staffing at 3.73 hours per resident per day as of CMS reports from June 2025, and some infection control violations were documented in the past.

    The rooms come furnished and you can pick between private suites or shared ones, with private bathrooms, a kitchenette, air conditioning, internet, cable, and phone services, and folks can enjoy courtyards, a gallery, a barbershop, and a gym for rehabilitation. Meals use organic ingredients, with breakfast, lunch, and dinner served at set times each day, and there's housekeeping, linen service, and daily activities planned, plus a 24-hour call system and locked doors after hours for safety, but families can visit all day if they're inside during the main hours. Mecklenburg Health & Rehabilitation offers transportation to doctor visits, has programs to keep residents safe from wandering, and is tobacco-free indoors and out. There's a separate focus on wound and skin care, plus nutritional support, and every person gets an individualized care plan, with daily events aimed at helping people feel connected and cared for, whether they're long-term residents or staying for short-term rehab or respite. The team focuses on respect, compassion, and keeping the care atmosphere as home-like as they can, and while it aims for high standards, it has its share of challenges, but many residents and families find familiarity and support from the staff and consistent camaraderie among those living there.

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