Pricing ranges from
    $5,208 – 6,770/month

    The Charlotte

    9120 Willow Ridge Road, Charlotte, NC, 28210
    4.4 · 22 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Caring staff, lovely facility, issues

    I placed my loved one here and overall I'm glad we did: the staff are friendly, caring and attentive, the facility is bright and well-kept with lovely interiors, good food and engaging activities where residents make friends. Memory care and nursing staff are experienced and coordinated things like dialysis and insurance when needed. That said, staffing shortages and turnover have caused inconsistent communication, occasional cleanliness issues and intermittent dining closures, and there have been frustrating billing and management hiccups. Despite a stressful, costly move and a price increase, my loved one is happier and thriving, so I'd recommend this place with some reservations.

    Pricing

    $5,208+/moSemi-privateAssisted Living
    $6,249+/mo1 BedroomAssisted Living
    $6,770+/moStudioAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.41 · 22 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.1
    • Meals

      3.8
    • Amenities

      4.0
    • Value

      3.0

    Location

    Map showing location of The Charlotte

    About The Charlotte

    The Charlotte offers many options for older adults who need different levels of help, from active independent living to assisted living, memory care, skilled nursing, and continuing care all in one place, and folks who live here don't have to worry about things like keeping up a house, cooking, or finding a ride thanks to services like safety checks, help with chores, and scheduled transportation. The buildings have a range of living spaces designed for comfort and convenience, with handicap-accessible features and Wi-Fi, and common areas shown in many pictures include a dining room, a beauty shop, and spaces for activities like bingo and holiday gatherings. Seniors who need specialized care, like those with Alzheimer's or other forms of dementia, can join the Reflections memory care program, where certified dementia practitioners use person-centered care and create routines and therapies that reduce confusion, help manage wandering, and encourage staying active with family visits as a big part of treatment. Experienced staff offer compassionate, tailored plans for care, so each resident gets just the right help with daily needs, and this is true for the assisted living side too, where people get individualized help but still have plenty of chances to be independent and do things for themselves. There's restaurant-style dining every day, award-winning wellness and social programs, and visits from health specialists such as dermatologists and podiatrists, plus concierge services if residents need to make appointments or handle other tasks. The Charlotte is run by Senior Living Communities and has won several national awards for its approach to wellness, team development, and care focused on each person. The community stays connected to families and makes sure people have the support they need to enjoy their days, whether they're joining in social activities, getting therapy, or just relaxing in their own space. It sits next to the Atrium Health campus, which means convenient access to healthcare if the need arises. The business office connects residents and their families with information, advisors, travel planning services, and other support, helping everyone stay organized and informed about choices and directions. Floor plans and amenities let each person pick the right fit, and the whole place seems set up so older adults can stay active, safe, and as independent as possible for as long as possible.

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