Mirador estimate
    $4,200/month

    Waltonwood Providence

    11945 Providence Rd, Charlotte, NC, 28277
    4.3 · 95 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Great caregivers, concerning management problems

    I moved my parent here and I'm grateful for the beautiful, well-kept community, attentive and caring frontline staff, strong memory-care, plenty of activities and reliable transportation. Dining and cleanliness are generally good and COVID protocols were handled carefully, but management has been inconsistent - I encountered billing/contract problems, cost-cutting in dining, and serious privacy/theft concerns that were never fully resolved. It's expensive, and while the caregivers are excellent, prospective residents should weigh the great staff against troubling leadership issues.

    Pricing

    $4,200+/mo1 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.29 · 95 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.2
    • Meals

      3.5
    • Amenities

      4.2
    • Value

      1.8

    Location

    Map showing location of Waltonwood Providence

    About Waltonwood Providence

    Waltonwood Providence is a senior living community that offers apartment-style housing with a choice of studio, one-bedroom, and two-bedroom layouts, and the staff shows detailed floor plans so people can pick what works best, and while dimensions are approximate and floor plans might change, there's always a good variety to pick from. The community has a wide range of care options like Independent Living, Assisted Living, Memory Care, Skilled Nursing, and services for those wanting a Continuing Care Retirement Community, and this means a person can get more help as needs change, without having to leave the area they know. Trained staff stay on site around the clock to help with daily activities like bathing, eating, dressing, and grooming, and personalized care is available any time of day for those who need it.

    Waltonwood Providence welcomes pets, though there are certain rules and restrictions in place, and the buildings are laid out with wide walkways and wheelchair access so residents get around safely and easily. There are meals served daily, housekeeping and apartment maintenance, and people have access to a concierge and transportation when they need to go to appointments or want to join outings. Activity calendars include social events, game nights, fitness classes, clubs, happy hours, and planned group outings, and this helps folks make friends and stay connected. The community puts effort into wellness and dining, offering modern comforts and activities that keep people engaged and healthy, and there's always a push for new advances in care.

    Memory Care is available for those with Alzheimer's or other dementias, and the team works to involve families and support residents with a warm and caring approach. Residents in Independent Living enjoy a maintenance-free lifestyle and can join community programs and clubs set up for those 55 and over, and the whole place is designed to be elegant yet practical so anyone can feel comfortable. Waltonwood Providence has been family-owned and run since 1987, and the focus stays on keeping high standards in both care and daily life, so people who live here get the support and comfort they need, all in one place, as their needs change over time. A secure resident portal lets people communicate or get information easily, and attentive staff work to make sure everyone's needs are met, whether it's for physical help, good food, or a sense of community belonging.

    People often ask...

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