Mirador estimate
    $2,800/month

    Spring Arbor of Steele Creek

    13600 S Tryon St, Charlotte, NC, 28278
    3.8 · 61 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Compassionate staff but major concerns

    I have mixed feelings. The staff I met were often friendly, compassionate and the activities/memory-care engagement really helped my loved one - the place can feel clean, safe, and gave us peace of mind at times. But there are chronic staffing and leadership changes, licensing/investigation history, spotty communication, medication/neglect incidents reported by families, mediocre food and high prices that make value questionable. Do a thorough in-person tour, confirm current licensing and staffing stability, and get commitments in writing before deciding.

    Pricing

    $2,800+/moStudioAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.75 · 61 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.8
    • Meals

      2.7
    • Amenities

      3.5
    • Value

      2.1

    Location

    Map showing location of Spring Arbor of Steele Creek

    About Spring Arbor of Steele Creek

    Spring Arbor of Steele Creek sits in Charlotte, North Carolina, at 13600 S. Tryon Street, with a purpose-built design for both assisted living and memory care, which means they welcome adults aged 55 and older, folks with Alzheimer's and dementia, and people who may need daily help with things like dressing, bathing, or medication. The community offers studio and semi-private suites, with a few one-bedroom options, and accepts both cats and dogs as pets. They've got on-site services like a gym, haircuts and barber services, physical therapy, and a dedicated musical group made up of residents. You'll find common areas indoors and outside, including gardens, patios, and even a gardening group. Meals can be shared in a restaurant-style dining room, in a private room, or through room service, and special diets like low-sodium or low-sugar are supported. Friends and family are invited to join for guest meals.

    There's a focus on residents living with dignity and independence, with round-the-clock staff that includes nurses, a doctor on call, and activity directors always around. Spring Arbor helps with activities of daily living, such as grooming and help with medication, and they handle both scheduled and as-needed medication administration, including injections and blood sugar checks. They've got VA benefits assistance and take both checks and credit cards for payment, and there's resident and guest parking right onsite. For folks needing a break or recovering from a hospital stay, respite care is available, whether for a day, a week, or longer, meant to help someone get back on their feet.

    Spring Arbor of Steele Creek uses safety technology like bracelets with alarms to prevent wandering, especially in their secured memory care building, and they accept folks who are at risk of wandering or who show physical or exit-seeking behavior. Staff receive special training to help people with memory loss, physical care needs, and complex behaviors. The community has an Individualized Care Plan (ICP) for each resident, adjusted regularly after health checks to meet changing needs.

    People living there join in daily activities like game nights, art classes, stretching and yoga, gardening, devotional services, offsite trips, educational talks, book clubs, and community service. There's also music, fitness facilities and programs, arts and crafts spaces, and a regular set of hobbies and social opportunities to keep both mind and body active. Housekeeping, laundry, dry cleaning, maintenance, linen service, homecare, and skilled nursing are on hand. For those who qualify, they help with VA aid and attendance. Language support is in English, and the community is designed to meet both basic daily needs and more advanced health concerns, including hospice care when that becomes necessary. Everything works toward helping older adults live as meaningfully and comfortably as possible, in a setting reviewed and licensed by the state of North Carolina, license number HAL-060-175. Spring Arbor of Steele Creek encourages tours, so people can meet staff and residents, see the apartments, and get a feel for the place before making any decisions.

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