AnonymousLoved one of resident
    2.0

    Nice facility but management problems

    I like the small six-resident house - new, beautifully decorated, always clean, with a homey dining room, wonderful meals, outings and a comfortable family room. The staff and owners were warm and caring, my mom was happy and well cared for. But chronic problems - high turnover, overburdened/new employees, favoritism, poor communication and broken scheduling promises from house managers/management - led to neglectful episodes and inconsistent care. I can't recommend it until management fixes scheduling and replaces/supports house managers.

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    Amenities

    4.00 · 9 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      3.9
    • Meals

      4.5
    • Amenities

      5.0
    • Value

      3.0

    Location

    Map showing location of The Enclave

    About The Enclave

    The Enclave is a senior care home with space for up to 6 residents at a time, offering personalized and affectionate assisted living in an upscale setting with over 3,000 square feet of accessible open space, and the staff really work hard to deliver individualized care, whether someone needs help with daily tasks like bathing, dressing, or medication management, or more specialized support for memory issues like Alzheimer's and dementia, and they've got a lot of staff training in dementia care so each person gets their own treatment plan that helps them feel dignified, independent, and respected. You'll find both indoor and outdoor common areas where residents can chat or relax, and the home has features like accessible showers, private rooms, and resident parking, plus easy access to public transport which is handy for outings or visits. There's 24/7 care and support, an emergency response system for peace of mind, and meals are prepared with quality ingredients, including options for vegetarian and kosher diets if needed, and then there are chef-inspired menus, which is a nice touch, and everything's kept clean with regular housekeeping. You'll also see a lot of activities-exercise, gardening, art, book clubs, and knitting-to keep everyone social and busy, and there are devotional activities both on and off-site, intergenerational programs, senior wellness classes, and monthly cultured outings, so people don't just sit around and do nothing all day. Staff speak both English and Spanish, and encourage mental and social engagement for every resident, and The Enclave holds to a family care home model that allows each resident to feel like part of a small, close-knit group, and everything from mental and social care to nutritional and physical support gets attention. They take special pride in supporting seniors with different care needs, whether someone's there for respite care on a short-term stay or for a longer period, and transportation for errands or trips is arranged when needed, parking's available, and the building makes security a focus with controlled entry, so families can feel comfortable knowing their loved ones are safe. The Enclave operates homes in Durham and Clayton, North Carolina, with connections to places like the Flowers Plantation area and also has a presence in Raleigh, so families in eastern North Carolina have several options to consider, and funding can come from month-to-month leases, private funds, or long-term care insurance, so there's some flexibility for different situations. The staff at The Enclave keep residents active and included, with life enrichment programs and regular activities that are really meant to make each day meaningful, and memory care residents get special support suited to their own needs and interests. The community works to create days that are both structured and enjoyable, giving residents chances to keep learning, socializing, and enjoying themselves in a safe, friendly space. The Enclave uses professional, multilingual staff, has medication administration and wellness programs, and sticks to a model that supports dignity, independence, and self-direction for each person who lives there.

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