Golden Years Nursing Home

    7348 N West St, Falcon, NC, 28342
    3.2 · 11 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Compassionate care but management failures

    My experience was mixed. The nurses, CNAs and office staff were compassionate, knew residents by name, and provided skilled, personalized care that gave our family peace of mind. But under new management I saw inconsistent communication, long call-light waits, shared/unclean rooms and troubling staff/management behavior (I even suspected fake positive ratings); given the cost, I would be cautious and would not confidently send my family here until leadership and regulatory issues are fixed.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.18 · 11 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      3.5
    • Meals

      2.0
    • Amenities

      3.2
    • Value

      1.0

    Location

    Map showing location of Golden Years Nursing Home

    About Golden Years Nursing Home

    Golden Years Nursing Home sits in a quiet country setting that's easy to get to from I-95, and since opening in 1965 has focused on skilled nursing and rehabilitation care for seniors and others needing support after illness or surgery, so you'll find a place where registered nurses, licensed practical nurses, certified nursing assistants, and a team of therapists provide care around the clock, including IV therapy, wound care, pain management, tracheostomy care, and help with incontinence or fall prevention, and they also have specialized programs for memory care, palliative and hospice care, and assisted living. Folks can stay short-term for rehab between hospital and home, or long-term when daily living needs call for it, with private and semi-private rooms, some with features like full kitchens and modern furniture, and you'll see staff who look after safety, such as by regularly checking equipment like wheelchairs for wear or loose parts and responding to little things before they become big problems. There's a therapy gym and an Activities of Daily Living suite where people work on getting back strength, balance, speech, and mobility with things like electrical stimulation, diathermy, ultrasound, and everyday task practice, and speech and occupational therapy are available when needed, with care plans made just for each person so they can regain skills and avoid more hospital stays. Golden Years has a high A+ inspection score that's been steady over the years, although the overall grade is well below average at a D, so it's good to know both sides. The company is for-profit and part of Liberty Health, a family business that runs other care places too, and you see their approach in daily life with full-time physician coverage and special services including geriatric psychiatry and podiatry. Residents can bring some pets, enjoy daily social activities like music or light exercise, and relax in sunlit alcoves, common rooms, or outside on patios and in garden areas, while things like salon services, housekeeping, laundry help, room service, internet, TV in some rooms, and transportation round out the daily support, making it easier to focus on enjoying days rather than chores. Some rooms have bright lounges and outdoor seating, and the community welcomes people who want a quieter country environment but need skilled and attentive care, with staff who've been described as extremely nice and focused on keeping the place clean and comfortable.

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