Whispering Pines Nursing & Rehabilitation Center

    523 Country Club Dr, Fayetteville, NC, 28301
    3.6 · 78 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Clean facility but unsafe neglect

    I had a mixed experience. The facility is clean, roomy, and rehab/nursing staff can be excellent, compassionate and skilled - great activities and food - but chronic understaffing, slow buzzer responses, unresponsive administration (Taylor/Jennifer Salinas named), weekend/night lapses, delayed meds and poor incontinence/catheter care caused unsafe neglect. Because of hygiene problems and even allegations of abuse and falsified records, I'd only consider this for short-term rehab and would be very cautious about long-term placement.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.60 · 78 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.3
    • Meals

      2.5
    • Amenities

      3.6
    • Value

      1.0

    Location

    Map showing location of Whispering Pines Nursing & Rehabilitation Center

    About Whispering Pines Nursing & Rehabilitation Center

    Whispering Pines Nursing & Rehabilitation Center sits over on Country Club Drive in Fayetteville, North Carolina, and has been around since 1951, carrying on as a place for seniors who need different types of help, whether they're looking for skilled nursing, rehabilitation, assisted living, or independent living, because they provide long-term care, hospice care, and even respite care, all with a Medicare and Medicaid certified facility that meets the care needs for complex medical conditions. Folks who live here get nursing and rehab services with a team of physicians, nurses, therapists, and speech-language pathologists who work together to set up personalized recovery plans, and they run their rehabilitation program seven days a week, even doing wound care, pain management, and tailored therapy. The property fits 86 skilled nursing facility beds, and they set up amenities folks usually want like meals, dining rooms, a fitness center, a beauty salon and barber shop, cable TV, game and activities room, kitchenettes, Wi-Fi, housekeeping, washers and dryers, and safety features with handicap access and sprinklers, making sure comfort and privacy are part of the stay, especially with their private rooms built for those short-stay recoveries after surgery or illness.

    They line up a bunch of activities, with arts and crafts, outings, spiritual programs, social events, recreation, and health and wellness classes, since they put some focus on a person's mental and spiritual well-being as well as their health, and religious services are scheduled alongside regular special event celebrations. Families can use specialized caregiving resources, and folks can get help with daily needs like bathing, dressing, toileting, medications, grooming, and personal assistance, plus they offer transportation to get around town or to appointments. The staff, trained and licensed by the State of North Carolina, go through monthly training and yearly recertification, keeping standards steady in care, and Whispering Pines offers medical support with occupational therapy, podiatry, wound care, and medication management.

    Wheelchairs can get around easily here, and the place has guest parking, restrooms, and other typical senior community features, also providing free accommodation for people who are deaf or hard of hearing, like sign language interpreters or TTYs. While the place doesn't hold a Better Business Bureau accreditation and right now has a low online review score, the facility's scope of care means families looking for practical nursing, rehabilitation, and support options in Fayetteville sometimes give it a look. The current administrator goes by Katidra Ingram, and the community keeps to the aim of helping seniors regain function or just find a stable, supportive place to live out their years with some dignity and help on hand when they need it.

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