Woodlands Nursing & Rehabilitation Center

    400 Pelt Dr, Fayetteville, NC, 28301
    3.0 · 65 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Compassionate staff but dangerous neglect

    I had a mixed, ultimately traumatic experience. Many nurses and therapists were compassionate, professional, and the rehab, some rooms and common areas were clean and pleasant - intake and billing went smoothly. But management was often unresponsive, phone calls and complaints went unanswered, staffing was short nights/weekends, meds were missed (my father was hospitalized and later died - I believe neglect played a role), items went missing, and I witnessed safety and hygiene lapses. I appreciate the caring staff who helped us, but overall I would warn others to document visits, be vigilant, and find another facility unless you're comfortable accepting serious risk.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.05 · 65 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      3.0
    • Meals

      1.8
    • Amenities

      2.6
    • Value

      1.0

    Location

    Map showing location of Woodlands Nursing & Rehabilitation Center

    About Woodlands Nursing & Rehabilitation Center

    Woodlands Nursing & Rehabilitation Center sits in Fayetteville, NC, as a privately owned, for-profit skilled nursing facility with 80 skilled nursing beds, and Sandra Pate serves as the administrator, and what stands out about this center is how it offers a complete range of care, from short-term rehab to long-term living, assisted living, outpatient therapy, and both hospice and respite care, making it easy for residents to stay within the same community as their needs change. Folks can rely on round-the-clock care from registered nurses, licensed practical nurses, and certified nursing assistants, with support for everything from wound care, pain management, medication management, and IV therapy to geriatric psychiatry and incontinence management, while people who need specific therapies - speech, occupational, and physical therapy - have access to a dedicated rehabilitation unit and a well-equipped therapy gym that even has an Activities of Daily Living Suite so those who need to work on basic daily skills get personal help from skilled therapists. Woodlands accepts both Medicare and Medicaid, which is important for many families, and it provides long-term care insurance options too. The occupancy rate often sits around 93.37%, showing steady use by the local community.

    This center pays attention to different personal needs, including care for residents with mobility issues and those who need memory care or palliative care, and you'll find a supportive environment with a person-centered care plan for each person, developed by a clinical team to help maintain or regain skills, reduce the chances of hospital readmission, and look after secondary medical conditions too. Residents can expect private or semi-private suites with personal bathrooms, kitchenettes, cable TV, telephones, WiFi, and climate controls, plus safety features like emergency alert systems and a 24-hour call system, and regular services like housekeeping, laundry, and move-in coordination make day-to-day life less of a burden. There's plenty to do, as the activity program covers things like movie nights, music, arts and crafts, community events, fitness, education programs, and outdoor relaxation in gardens and on walking paths, with access to a fitness center, salon/barbershop, library, spa, game rooms, and areas for social and religious gatherings.

    Everyday living gets easier with personal care assistants helping with bathing, dressing, walking or wheelchair support, and meal service includes chef-prepared restaurant-style dining with special diets for allergies or diabetes. Residents benefit from transportation services for appointments or outings, and there's guest parking for family visits, plus a resident council and a family council so everyone has a voice. The medical director and therapy staff allocate hours for both short- and long-term care, and this includes a focus on quality - inspections have awarded Woodlands an A in grades for inspections and staffing, which means good oversight and attention to proper care routines. Staff includes RNs, LPNs, CNAs, dieticians, therapists, and social workers, and the rehab programs even feature enhanced therapy like diathermy, ultrasound, and electrical stimulation for pain or movement problems.

    Recent renovations improved the living spaces and communal areas, keeping them comfortable and up to date, and community amenities cover nearly everything needed, from WiFi and in-room dining to social activities, religious services, and outdoor programs, while residents can enjoy their rooms with safety features, laundry, cable TV, and even garden or communal views. As a licensed facility, Woodlands is a member of the North Carolina Health Care Facilities Association, and though it never claims to be perfect, it does provide a steady, well-maintained, and above-average medical setting where resident safety, comfort, and well-being come first in a place where most everyone can find a space that fits their journey.

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