AnonymousLoved one of resident
    4.0

    Caring staff, overwhelmed, poor food

    I placed my mother in this new, six-resident facility and, on balance, I recommend it. The director and Miss Tracy were personally involved - professional, family-like staff who rehabbed her after a hip fracture, took her out to eat while bedridden, and stayed dedicated through end-of-life, giving exceptional attention to detail and real peace of mind. Downsides: staff are often overwhelmed with turnover, some needs went unmet, and the food was terrible.

    Pricing

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    Amenities

    4.14 · 7 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.4
    • Meals

      1.0
    • Amenities

      4.1
    • Value

      4.1

    Location

    Map showing location of Divine Family Care Homes

    About Divine Family Care Homes

    Divine Family Care at Mason Street is a licensed family care home in Franklinton, North Carolina, where six seniors can live together in a cozy ranch-style house, sharing home-cooked meals in the naturally lit kitchen and relaxing in comfortable living spaces or the outdoor sitting area that faces quiet, peaceful landscapes, which really helps create a homelike setting that helps people feel at ease throughout the day as they visit with caregivers and one another, and the staff always keep an eye on everyone, because there are caregivers on-site 24 hours a day who help with things like personal care, bathing, transportation, and medication, and if a resident needs help with diabetes, the trained team manages blood sugar, insulin, meals, and all the details with steady hands, which makes families feel some relief knowing their loved one is in good hands, and those with incontinence issues get care that's discreet and respectful, with caregivers that know how to preserve everyone's dignity. Residents have private or semi-private rooms-with wheelchair-accessible bathrooms-so everyone finds what fits them best, and all care plans get adapted so each person gets what they specifically need at the moment, whether that's help with showering, moving around, or just someone to keep company. The home can accommodate those who don't walk easily or use wheelchairs, and the resident group size never goes above six, which keeps everything personal-two caregivers for six people means everyone gets noticed, even more than in big places, and the whole community director gets involved to make sure all needs are watched over. The team plans daily activities and socials to encourage new friendships, and you can tell the staff gets to know each person's habits and preferences, which adds to the warm feeling. The house is fully licensed, with fire sprinklers and a backup generator for safety, plus a security system in place, and with the residential neighborhood location that's calm and inviting, people coming from larger facilities sometimes feel like it's easier to settle in and get comfortable here. Divine Family Care at Mason Street offers a full range of assisted living services at a lower cost than full nursing homes, and while prices aren't published, families who stop in see firsthand the clean environment, nutritious meals, loving caregivers, and round-the-clock help that set this board and care home apart. With a rating of 3.0 stars from three reviews, people say it delivers steady, health-centered care, and staff do their best to promote independence so everyone can stay as involved and healthy as possible while growing older, all in a close, friendly household where each person feels like they're part of something.

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