Alexandria Place

    1770 Oak Hollow Rd, Gastonia, NC, 28054
    3.1 · 14 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff but facility neglected

    I'm grateful for several caring, attentive staff and the regular updates during lockdown, and some nurses treated my family like family. However the facility felt old and often dirty (stained carpets, urine odor, busted mattress) and seemed understaffed; nursing was inconsistent and basic needs were sometimes neglected, which led to safety concerns and undisclosed incidents. The front desk could be unhelpful, visitation rules were restrictive/expensive, and the atmosphere was depressing - because of that mixed experience I can't confidently recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.07 · 14 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.3
    • Meals

      3.1
    • Amenities

      1.7
    • Value

      2.0

    Location

    Map showing location of Alexandria Place

    About Alexandria Place

    Alexandria Place sits over on 1770 Oak Hollow Rd. in Gastonia and has a setup where folks can take part in many different activities, like arts and crafts in the arts room, games in the game room, movie nights in the movie theater, and music programs, and they even run a library and a fitness room, plus a spa and a wellness room, and folks can walk the outdoor paths or gardens or spend some time in the vegetable gardens or out on the front porch when the weather's good. The community lets people join in resident-run programs, outdoor activities, or daily scheduled get-togethers, with life enrichment activities and community-sponsored events, and there's always something on the calendar. They've got rooms and studios that're fully furnished with private bathrooms, kitchenettes, cable TV, air conditioning, phones, and high-speed internet, with both private suites and shared rooms, and every part has emergency alert systems and a 24-hour call system in place. Meals get prepared by a professional chef, and the staff serve them restaurant-style, using organic ingredients when possible, and the dining is all-day with special diets like diabetes or allergy-sensitive choices, and staff handle housekeeping, linen, and laundry services.

    This place offers a range of care, so you'll find skilled nursing care for those who need more help after surgery, illness, or a hospital stay, along with personal care, medication management, help with bathing or dressing, and staff around all day and night so someone's always there to help with daily activities or emergencies. Alexandria Place runs as a licensed nursing home and skilled nursing facility, with nurses and care staff like certified nursing assistants, licensed medical folks, physical therapists, psychiatrists, and psychoanalysts, and they handle complex care, non-ambulatory support, and have a memory care unit for residents who have memory loss or need extra oversight. They've got counseling services, medication storage and dispensing, and care for residents who need transfers or special attention to prevent wandering, plus security protocols at all times.

    The Progressive PATH Program here uses medical models and evidence-based practices to reduce hospital visits and help residents safely go back home, and they also offer a Pre-registration Program for planning before rehab or surgery. Specialty nursing care covers things like cardiac care, heart failure care, wound care, IV therapy, pain control, pulmonary services, stroke recovery, and neurological support-not to mention physical, occupational, and speech therapy. Residents can get respite care, hospice care, short-term and long-term care, and rehabilitation, and every senior gets care tailored to their needs, with assisted living, independent living, memory care, nursing home care, and residential home care included under one roof. Community transportation and parking are available, and they'll help arrange doctor's visits and rides. The facility is a Fair Housing & Equal Opportunity Provider, and staff speak multiple languages. Alexandria Place welcomes resident and family input through councils to help improve care, and they've got free consultations and advisors to help families figure out what they need. Even though there's no record of awards or recognitions, the place has set itself up to cover a broad range of senior needs, but they're not accepting new patients at the moment. Ratings and community information are available for those who want to read more or place an order for materials.

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