Golden LivingCenter - Starmount

    109 S Holden Rd, Greensboro, NC, 27407
    1.6 · 18 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Filthy unsafe care, abusive staff

    I placed my dad here and I deeply regret it. The phone number was deactivated and I couldn't reach anyone. The facility was filthy - bed/linen not changed, leakage from a feeding tube, water bugs, and walls with bodily fluids. Care felt unsafe: abusive nurse, CNAs distracted by phones, medication-handling concerns, lights turned off in rooms, patients ignored, frequent hospitalizations and a traumatized roommate who later died. Staffing is poor with constant turnover, management unresponsive, and many roles filled by friends/relatives. A few staff (Sydney, Angela, Carenza, Glinnis, Tammy) were kind, but overall the experience was horrible. Warning: avoid - I'll be filing complaints and believe this place should be shut down.

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    Amenities

    1.61 · 18 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.4
    • Staff

      1.8
    • Meals

      1.0
    • Amenities

      1.0
    • Value

      1.5

    Location

    Map showing location of Golden LivingCenter - Starmount

    About Golden LivingCenter - Starmount

    Golden LivingCenter - Starmount, part of the Golden LivingCenter chain, sits at 109 S Holden Road in Greensboro, North Carolina, and serves as a skilled nursing facility that's been supporting the community for 39 years, offering both long-term and short-term care for people who need ongoing support or help transitioning home, and the center provides hospice care, rehabilitation, and outpatient rehab, focusing on people who need more than basic nursing, as well as those with memory needs through Alzheimer's care. The building has 126 living units and 120 beds, accepts Medicare, Medicaid, private insurance, military or VA benefits, and other common forms of payment, and you'll find health services like round-the-clock nurses, cardiac care, stroke care, dialysis, wound care, pain management, and even routine help with daily needs such as bathing and dressing. Trained staff-which includes nurses, nursing assistants, social workers, dietitians, and therapists for physical, occupational, speech, and respiratory needs-work together to create personalized care plans for every resident, making sure each person has what they need, and if someone requires more serious medical support beyond routine assistance, the center can provide it. Amenities include an outdoor garden, a community dining room, on-site beautician, a convenience store, central air in the rooms, and in-room cable TV; meals hold a good reputation for nutrition and taste, earning awards for dining, and social and activity programs have also received local recognition. Residents have access to transportation and parking, as well as complimentary rides to appointments, and there are plenty of chances to join in on physical, mental, and social activities. The staff has a reputation for being kind and helpful, aiming to make everyone feel comfortable. Golden LivingCenter - Starmount works to give each resident compassionate care in a clean and home-like setting, offering health inspections and reports on their services for those who want to look deeper, though the facility itself doesn't make independent judgments about care quality or endorse any specific providers.

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