Meridian Center

    707 N Elm St, High Point, NC, 27262
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Kind staff chronic understaffing neglect

    I'm torn: many staff - front desk, nurses and therapists - were kind, professional and helpful, and parts of the building were clean. But chronic understaffing, poor management, foul urine/feces odors, inconsistent and sometimes neglectful care (missed turns/feeds, slow call response, cold/poor food), and safety/sanitation incidents left me very disappointed; I would not trust this facility with a loved one and it needs new leadership and an inspection.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    3.36 · 129 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      3.4
    • Meals

      1.1
    • Amenities

      2.0
    • Value

      3.0

    Location

    Map showing location of Meridian Center

    About Meridian Center

    Meridian Center is a large senior living community in North Carolina with 199 skilled nursing beds and a mix of private and semi-private rooms, and some of those rooms even have full kitchens for those who like making their own meals, and residents can choose to dine in the restaurant-style dining room or have meals in their rooms since both choices are available and the food comes from a kitchen where a nutrition specialist helps with meal preparation. The place stays pretty clean because housekeeping and laundry services are done regularly, and there's a complimentary laundry facility if you want to take care of things yourself, and the staff handle mail and newspapers too, so little things get taken care of. Residents can bring their pets, which is nice for those who care about having an animal around, and the pet therapy program offers extra comfort if that's important, and residents who need help can get medication management, physical therapy, occupational therapy, personal care, dietary support, and different forms of case management. Meridian Center provides skilled nursing care, short-term rehabilitation, long-term care, assisted living, memory care, respite care, palliative care, hospice care, and specialty therapies, like orthopedic and respiratory therapy, and the team includes Registered Nurses, attending physicians, a nurse practitioner, and an on-site medical director, which means there's someone with medical training available if a problem comes up; and many of the services, such as wound care, IV therapy, psychiatric and vision services, dental care, podiatry, and even dialysis, happen right on site. The activity room is used for all sorts of organized events, including social, spiritual, educational, cultural, and religious activities, and there's also a vibrant social calendar which means there's usually something to do or someone to see, and if anyone needs a bit of help with mobility or medical needs, therapy staff work on progression rehab and individual treatment plans-plus, there's contract rehabilitation, outpatient rehab, and memory support available for people who need those services, and interpreter services make it possible for those who don't speak English as their first language to communicate needs. Residents and visitors find the outdoor gardens, courtyards, and general outdoor spaces welcoming, and many enjoy walking or relaxing there, and the building has alarm systems and emergency response systems everywhere, along with specialized tools for residents with cognitive issues, so safety stays top of mind; and those who want their privacy have individual climate control and full air conditioning in their rooms. There's regular transportation provided for those who need to get to appointments or just want to go on outings, and residents can schedule tours to see the facility or meet staff, including the administrator, Mark Roper. Meridian Center accepts Medicare, Medicaid, and most private insurances, so families have options for covering the cost of care, and the facility has won the AHCA Bronze Quality Award, which shows a dedication to quality and improvement. All told, Meridian Center has many services and levels of care to help seniors and folks recovering from illness or injury, putting effort into helping residents feel comfortable and cared for, and making the community truly feel like a home for living, healing, and being together.

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