Eckerd Living Center

    250 Hospital Dr, Highlands, NC, 28741
    4.0 · 10 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff, management safety failures

    I had mixed experiences. Many nurses and CNAs were loving, competent, and treated my family like family - excellent dementia and end-of-life care, activities, and accommodations - and I'm grateful for their compassion. However, management neglected safety: multiple falls (one causing a hip injury), delayed accident reports, refusal to readmit, a poorly handled transfer without paperwork, and evasive or rude responses when I raised concerns. I recommend cautiously.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.00 · 10 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.0
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      4.0

    Location

    Map showing location of Eckerd Living Center

    About Eckerd Living Center

    Eckerd Living Center sits right alongside Highlands-Cashiers Hospital in Highlands, NC, with 80 beds in a place that feels homelike even with its modern touches, and folks here get both short-term and long-term care, depending on what they need, while kindness and support seem to drive the staff who offer help day and night with dressing, bathing, eating, medications, and keeping an eye on everyone's health. Skilled nursing care is available around the clock, and primary care doctors check in regularly, making care plans, supervising treatments, and giving out prescriptions, while a team approach brings together nurse managers, social workers, dieticians, therapists, and specialists. Rehabilitation covers physical, occupational, and speech therapy, and the facility partners with CarePartners for more therapy and health education, with a focus on helping folks stay independent and manage health challenges.

    People here see a lot of services going on, from lab tests and prescription management to X-rays, MRIs, CT scans, and ultrasounds, plus psychiatric help, hospice care right on site, and pharmacy solutions when needed. The secure, locked areas support residents with dementia or Alzheimer's, keeping them safe from wandering, while long-term care insurance and Medicaid are accepted for those who need support, and private payment and Medicare are also options.

    The center tries to lift spirits by offering a fair amount of activities, and you'll find crafts, games, food socials, Saturday matinees, book readings, and daily Bingo, Moovin' & Groovin', and prayer times, with live music, worship, "Let's Talk," and chaplain's chats sprinkled in a couple times each week. Folks can join holiday parties, themed gatherings, gardening clubs, and music groups like "C-Squares" and "Mountain Dulcimers," while off-campus trips run on wheelchair-accessible vans and buses with drivers who know the routes, and there's a quarterly memorial service for those who've passed. Residents eat in a dining room that serves up restaurant-style, gourmet-inspired meals with choices, and everyone has access to a beauty shop for manicures or pedicures, plus gardens they can wheel through for fresh air.

    Eckerd Living Center has private and semi-private rooms and over 80 skilled nursing facility beds, with a CMS rating of 5 stars and an overall 4.2 rating from five reviews, and the whole place runs under Administrator Ava Ammons. Services are provided in connection with the North Carolina Health Care Facilities Association, and drugs are stored and given out as needed, under physician supervision. With a focus on safety, community, and health, folks at Eckerd Living Center can expect attentive care in a place that keeps track of both needs and little comforts.

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