Shannon Gray Rehab Center

    2005 Shannon Gray Ct, Jamestown, NC, 27282
    3.6 · 89 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Outstanding therapy, unsafe long term

    I had a deeply mixed experience. The rehab/therapy team and many CNAs were outstanding-friendly, skilled, the gym and aqua therapy excellent-and parts of the building and food were nice. But nursing and administration were severely understaffed and inconsistent (weekend "ghost town"), leaving residents unattended, call bells unanswered, meds and treatments delayed; I saw safety risks (theft, soiled rooms, pressure ulcers, bed/brake issues) and multiple falls that ended tragically. Management felt money-driven and unresponsive to family concerns. I would use their therapy services but would not trust this place for long-term care without major staffing and leadership changes.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.55 · 89 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.4
    • Meals

      2.9
    • Amenities

      3.6
    • Value

      1.3

    Location

    Map showing location of Shannon Gray Rehab Center

    About Shannon Gray Rehab Center

    Shannon Gray Rehab Center has a skilled nursing facility where the environment is set up to help residents get stronger and feel better after illness or injury and you see right away that the staff know residents by name and always have a friendly word, which many people find comforting, and it has a strong reputation for helping folks improve their health and even become more alert after tough times. The administrator at Shannon Gray Rehab Center is known for being approachable and down to earth, and the nursing staff along with the CNAs make sure that information about each resident is passed along at the change of each shift, making sure nothing gets overlooked, which families often notice and appreciate. People who stay here find that the therapy department is willing to have them return if continued treatment is needed, and this is something residents speak highly of-especially when they need extra time to get back to feeling like themselves. Most folks say that the care they receive is compassionate, and the staff and nurses take time to support them as individuals, which is not always easy to find at other places. Shannon Gray Rehab Center focuses on rehabilitation services as well as long-term care, doing so in a setting that feels friendly, clean, and much like a home. The facility has activities that help residents stay engaged and support their well-being, and the staff, who are always described as warm and caring, do their best to talk with residents and families openly, which helps provide steady, good care and more peace of mind for everyone involved. Shannon Gray Rehab Center has been known for quality care since it opened and always tries to go beyond what is expected in healthcare. Although no specific amenities or unique features have been mentioned, people often talk about the staff's genuine concern and the solid communication, which together keep the place running smoothly.

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