Gateway Rehabilitation and Healthcare

    2030 Harper Ave, Lenoir, NC, 28645
    2.5 · 56 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Run-down facility with limited rehab

    I placed my mom here and found a run-down, understaffed facility with poor communication, unanswered calls, unsafe/unsanitary conditions (broken beds, no bed rails, shared bathrooms) and frequent neglect of meds, wound care and basic hygiene. Staff are overworked and some were rude or untrustworthy, though a few nurses and the rehab team were excellent and helped my mom walk again. Overall: would not trust for long-term care; only consider very short rehab stays and only after verifying staffing and oversight.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.54 · 56 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      2.6
    • Meals

      2.5
    • Amenities

      2.3
    • Value

      2.5

    Location

    Map showing location of Gateway Rehabilitation and Healthcare

    About Gateway Rehabilitation and Healthcare

    Gateway Rehabilitation and Healthcare sits at 2030 Harper Ave NW in Lenoir, North Carolina, and has 100 certified skilled nursing beds, offering a place where people can get rehabilitation, healthcare, and help with daily living, so residents find a warm, cozy setting and get lots of individual attention whether they're recovering after a hospital stay or need longer term support, and you'll see specialized care here for seniors with Alzheimer's and dementia, using memory care plans and safe surroundings so memory-impaired residents can stay engaged with meaningful activities focused on their cognitive health, and you've got a mix of skilled nursing and medical staff like licensed practical nurse Luther Giere, with comprehensive support under the leadership of administrator Laura Patrick and maintenance manager John West.

    The facility operates under a for-profit model as part of several groups including Consulate Health Care, Independence Living Centers, Nspire Healthcare, and Raydiant Health Care, and it falls under the North Carolina Health Care Facilities Association, with thorough oversight like CMS inspection reports that've found some deficiencies, including infection-related issues and a serious matter where resident safety came into jeopardy because belongings or money weren't properly protected, so you'll want to know these things when considering care, because they're required to assess residents and set care plans within a week, updating and reviewing those plans with a team of healthcare professionals.

    Staff give about 3.41 nurse hours for every resident each day, and the group's size runs somewhere between 2 to 10 employees, keeping things personal, and residents can expect skilled nursing, therapy, rehabilitation, mental health, and addiction treatment all on site, along with personal care aimed at keeping as much independence as possible, while common spaces and activities help people socialize, learn, and unwind, offering a community feel even as people recover from illness or injury, and the rooms and programs reflect a focus on recovery and support, since the facility's classified as a hospital and healthcare provider with short-term rehab and transitional care services, and there's an online presence with a website by IlluminAge if you want more details about the amenities and features designed for a senior population.

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