Emerald Health & Rehab Center

    54 Red Mulberry Way, Lillington, NC, 27546
    3.0 · 31 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Beautiful facility, unsafe when understaffed

    I placed my mom here for rehab and was initially impressed - beautiful, very clean rooms, helpful front office, and excellent PT/OT. However, chronic understaffing caused ignored call buttons, delayed baths/feeds, missed meds, rough handling, and safety incidents (falls, pressure sores). Some direct-care staff are compassionate and administration can respond quickly when alerted, but phone unresponsiveness and poor day-to-day communication were frustrating. This place can be great for short-term rehab if your loved one is fairly independent, but I would not trust it for high-need long-term care. Ask about staffing levels, how often residents are checked, bathing/feeding assistance, and food quality before you decide.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.03 · 31 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.5
    • Staff

      3.0
    • Meals

      2.7
    • Amenities

      4.0
    • Value

      2.0

    Location

    Map showing location of Emerald Health & Rehab Center

    About Emerald Health & Rehab Center

    Emerald Health & Rehab Center sits in a quiet area near U.S. Route 401 in Lillington, Harnett County, North Carolina, and belongs to the Saber Healthcare Group network, which means it follows those standards and operating practices, and the administrator on record is Brian Joiner. The community has 96 beds and offers skilled nursing, rehabilitation care, long-term care, assisted living, memory care, and respite and personal care services, so folks needing just short-term help or long-term stays both have a place here. The team includes physicians, nurses, therapists, and caregivers who work together using individualized healthcare programs, aiming to help every resident reach their best level of health and comfort, and the facility takes both long-term and short-term patients, though at the moment they aren't taking new admissions but may reopen in the future. The center has both private studio and suite room layouts, and each private room comes with a bath meant to make rehabilitation as comfortable and pleasant as possible. Since opening in 2014, Emerald Health & Rehab Center has been recognized for quality, earning an award from the American Health Care Association's 2020 Quality Initiative Recognition Program, and is associated with the North Carolina Health Care Facilities Association. The staff speaks English, and they've set up physical medicine and rehabilitation clinics on-site to provide therapy programs, especially designed to help folks recover from surgery or medical events, and the Pre-registration Program lets seniors plan their rehab stays before elective procedures. The facility focuses on letting seniors enjoy a high quality of life, with activity programs like bingo, arts and crafts, book talks, and even karaoke to keep residents active and engaged. The site offers a state-of-the-art setting with care and amenities to match many health and rehabilitation centers, and residents receive support from interdisciplinary teams who tailor each care program to their particular needs, whether they need skilled nursing, regular assisted living, or memory care. Although a full list of features and amenities isn't specified, the general set-up is aimed at safety, support, and keeping people involved in their community. Facility profiles are available to view or share, and the center's long-standing history in North Carolina's healthcare community makes it a recognized option for seniors needing various degrees of medical and daily living support.

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