Grace Heights Health and Rehabilitation

    109 Foothills Dr, Morganton, NC, 28655
    4.3 · 31 reviews
    • Independent living
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Good rehab but inconsistent care

    I've had mostly positive experiences at Grace Heights - a clean, well-kept facility with caring, attentive staff who treated my mom like family, excellent therapy/rehab, and strong communication from nursing and therapy teams. That said, care can be inconsistent: we encountered long waits, occasional unresponsiveness, some maintenance/cleanliness lapses (including a pest sighting), safety/communication problems around falls, and room/bed availability issues. The staff overall are compassionate and skilled, but pricing felt high given the inconsistencies. I'd recommend it for short-term rehab or when staff continuity is good, but monitor care and ask questions up front.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.26 · 31 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.2
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      1.3

    Location

    Map showing location of Grace Heights Health and Rehabilitation

    About Grace Heights Health and Rehabilitation

    Grace Heights Health and Rehabilitation sits over in Morganton, North Carolina, and it does what its name says, offering health and rehabilitation services to people who need different levels of care, and you'll find it has 120 skilled nursing beds for both long-term and short-term stays, though recent numbers about total beds weren't provided, but the important thing is there's always a staff ready to help residents with everything from daily living to wound care, and then they have folks like psychiatrists and psychoanalysts to help with mental health and memory support, treating things like Alzheimer's and other conditions, and the place is a tobacco-free facility, so no smoking anywhere on the grounds. Cynthia Alfaro is the administrator, leading a team that includes nurses, therapy staff, business office, activities, and admissions, and you'll notice the facility has things like a gym, group fitness classes, a beauty parlor, café, lounges, a gazebo out in the gardens, and both private and semi-private rooms, so folks do have choices on how they want to live, plus there's plenty of green outside and spots to visit with family or friends, and meal times are regular at 7:30 in the morning, 11:30 for lunch, and dinner at 4:30, and visitors can stop by any time since the doors stay open 24 hours, which can be a comfort for families, too. The place tries to keep residents active with planned events and social gatherings, and while doctors oversee care, people get help with rehab and recovery, including physical, occupational, and speech therapy, and the staff follow an interdisciplinary approach, so nutrition and comfort get attention alongside therapy. Now, the facility did have a serious structure fire recently at 109 Foothills Drive, which meant Foothills Drive was temporarily closed for emergency operations, but every patient, visitor, and staff member was accounted for, and nobody had injuries from the fire, which is important, though some were checked out for things like heat or smoke, and they moved about 90 people to other care locations like UNC Caldwell and UNC Morganton to keep them safe, and officials from lots of agencies, including Morganton Public Safety and the State Bureau of Investigation, came out to handle everything-some from Burke County, some from Caldwell, and so on, all working together-and family reunification efforts were put in place right away, so residents could get in touch with their loved ones by phone or with help from the staff right on site. Grace Heights keeps aiming to help folks reach their health goals in as safe and happy a setting as possible, balancing rehab needs with the comforts of regular life.

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