Deer Park Health & Rehabilitation

    306 Deer Park Rd, Nebo, NC, 28761
    2.8 · 28 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Unsafe care despite some improvements

    I had a mixed, mostly worrying experience at Deer Park. The private room was nice and clean, food and activities were good, and many CNAs and nurses were friendly and attentive - ownership has changed and care seemed to be improving in places. But serious safety and quality problems alarmed me: the facility has 14 state survey citations, I learned of two substantiated abuse allegations against the Director of Nursing who was allowed to remain, dangerous neglect (eg, blood sugars left in the 400-500s with temporary vision loss), poor sanitation, no cell coverage in rooms, staff stretched thin and sometimes unresponsive, and palliative care/medical follow-up were handled poorly. I cannot recommend placing a loved one here and would contact the NC survey team if you have concerns.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.79 · 28 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      2.6
    • Meals

      4.0
    • Amenities

      2.5
    • Value

      2.8

    Location

    Map showing location of Deer Park Health & Rehabilitation

    About Deer Park Health & Rehabilitation

    Deer Park Health & Rehabilitation sits at 306 Deer Park Rd in Nebo, North Carolina, and is a for-profit health care facility with 140 certified skilled nursing beds. The ownership splits evenly between David Fischer and Zev Lefkowitz, each owning half, and Melissa Cook serves as the administrator. The facility sees an average of 115 residents a day and provides skilled nursing care mostly for people recovering from surgery or serious illness, using a team approach with doctors, nurses, therapists, dietitians, and other healthcare workers taking care of each resident's needs. Residents get personalized care plans that help them recover and strengthen, and the staff, who speak English, make it a point to partner with the patients and their doctors to help everyone regain independence and comfort in everyday activities, though there aren't any specialties or extra services listed. Deer Park Health & Rehabilitation has a fairly high nurse turnover rate at 66.7%, which is above the state average, and the inspection reports document 25 deficiencies, including issues with preventing accidents and controlling infections, and there have been at least three different types of inspection reports, both standard and complaint-based. The team includes physicians, registered and licensed nurses, social workers, certified nursing assistants, restorative aides, dietitians, and therapists covering physical, occupational, speech, and respiratory services. Currently, the facility isn't accepting new residents, there's no information on office hours, other languages spoken, or details about what amenities are available, but staff do focus on helping each person with recovery and are available to answer questions or provide support while people are there.

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