UHC-Oxford - Contact UHC-Oxford: Skilled Nursing & Rehabilitation Facility

    500 Prospect Ave, Oxford, NC, 27565
    2.0 · 7 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Compassionate staff, unsafe facility, billing

    I tried to get a formal complaint number but couldn't - I appreciate the administrator, compassionate staff and knowledgeable rehab team, and care can be excellent. However the place is a nightmare on safety and billing: my mom fell from her wheelchair and suffered a brain injury, they nitpick charges and only pay parts of procedures (in-network vision referral was $1,365, out-of-network dentist left about $700 for minimal work, $100 ambulance balance) - bills exceed her monthly income.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.00 · 7 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.0
    • Meals

      2.0
    • Amenities

      2.0
    • Value

      1.0

    Location

    Map showing location of UHC-Oxford - Contact UHC-Oxford: Skilled Nursing & Rehabilitation Facility

    About UHC-Oxford - Contact UHC-Oxford: Skilled Nursing & Rehabilitation Facility

    Universal Health Care - Oxford is a large, for-profit nursing facility located in Oxford, North Carolina, with a capacity for 160 residents. The facility offers both short-term rehabilitation and long-term care services for individuals requiring daily medical attention or assistance after a hospital stay. Universal Health Care - Oxford participates in both Medicare and Medicaid programs, providing financial accessibility for eligible residents who need nursing care.

    Short-term rehabilitation at Universal Health Care - Oxford is structured to assist patients recovering from hospitalizations, such as after a stroke, heart attack, infection, or accidental injury. Residents in this program have access to nearly 3 hours of nurse staffing per day, a figure that reflects the comprehensive care provided. Approximately 30.4% of residents who participated in the short-term rehabilitation program were able to return to their homes after their discharge. During rehabilitation stays, the rate of emergency room visits stood at 14.5%, while 7.1% of short-term stays resulted in hospitalizations due to serious infections. The facility recorded no falls with major injuries for rehabilitation residents, indicating attention to safety protocols during recovery.

    Long-term care services at Universal Health Care - Oxford meet the needs of individuals who require ongoing medical and daily assistance, such as help with medication administration, dressing, eating, and mobility. For long-term residents, the ability to maintain self-care is supported, with 79.5% of residents able to move, eat, use the bathroom, and perform other common activities without help. The flu vaccination rate among residents was 89.8%, highlighting the facility’s proactive approach to preventive health. Nurse staffing levels for long-term care also average at just under 3 hours per resident per day, though the consistency of staffing between weekdays and weekends has been noted as an area for further improvement.

    Universal Health Care - Oxford undergoes routine health, fire, and safety inspections as part of its commitment to resident well-being. The facility has addressed issues in past inspections, such as ensuring accurate resident assessments, implementing comprehensive care plans, and maintaining proper procedures for the storage and labeling of drugs and biologicals. Importantly, the home has not been subject to fines or payment denials in the past three years, suggesting a proactive approach to rectifying identified concerns.

    For individuals and families seeking senior living arrangements, Universal Health Care - Oxford offers a combination of medical support and community living with services tailored to both short-term recovery and extended residency. Its participation in both major public insurance programs ensures care is accessible to those who meet enrollment criteria, which can greatly ease the process of transitioning to a nursing home environment. While Universal Health Care - Oxford is not part of a continuing care retirement community and does not offer an on-site hospital, it remains a notable option for both rehabilitation and long-term care services in the region.

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