Pinehurst Healthcare & Rehabilitation Center

    300 Blake Blvd, Pinehurst, NC, 28374
    3.1 · 19 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Compassionate staff, good therapy, unsafe

    I have mixed feelings. The staff are kind, compassionate and hardworking-Joan and the PT team were excellent, therapy is strong, and the facility is clean, quiet, garden-accessible and cheaper than others-my mom was happier and improved. However rooms are bare and not homey, bathrooms and TVs aren't wheelchair-friendly, and chronic understaffing/slow alarm responses created safety risks (a fall/hip fracture and even a resident death were reported), plus poor communication and lack of condolences. Helpful for rehab, but serious safety and management issues keep me from fully recommending it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.11 · 19 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.3
    • Meals

      3.3
    • Amenities

      2.5
    • Value

      4.0

    Location

    Map showing location of Pinehurst Healthcare & Rehabilitation Center

    About Pinehurst Healthcare & Rehabilitation Center

    Pinehurst Healthcare & Rehabilitation Center sits in Pinehurst, North Carolina, right near the FirstHealth Moore Regional Hospital, and serves seniors who need help with daily living, recovery, or long-term care, offering both inpatient and outpatient options. The center's a skilled nursing facility, able to care for about 105 residents a day, with certified beds totaling 144, run by Long Term Care Management Services LLC, Van Bergstrom, and Jeffrey Wilson since 2020, and it's a for-profit company connected to Liberty Senior Living. People find services there for post-acute recovery, as well as assistance with the common needs that come with aging, and there are special services for seniors with Alzheimer's or dementia, like memory care, though those cost about three times more than regular senior care and are covered by Medicaid and Medicare when possible.

    Residents can stay for short-term rehabilitation, long-term nursing, or take part in independent living options in apartment-like homes with 24-hour supervision, and there are rooms that can be either private or semi-private, with in-room dining, flat-screen TVs, free WiFi, and free cable. Housekeepers take care of cleaning every day, and there's laundry, too, plus a meal program that brings one or two cooked meals each day using an on-site kitchen, while staff also run social activities, and there are indoor and outdoor common areas with lounges and shaded courtyards for relaxing. Staff give round-the-clock care and are available whenever needed, but the nurse turnover rate's higher than the average at 56.2%, and staffing hours at 3.03 per resident per day sit below the state average of 3.8.

    Specialized rehab and nursing programs include physical, occupational, and speech therapy, each one meant to help with balance, movement, speaking, strength, and swallowing, using a therapy gym outfitted with an Activities-of-Daily-Living suite so folks can practice everyday skills. There's a special dedicated rehab unit, and therapists create individualized therapy plans based on what each resident really needs, which might include electrical stimulation, diathermy, ultrasound, and other advanced tools. The nurses -- RNs, LPNs, and CNAs -- along with visiting physicians, offer support like IV therapy, wound and ostomy care, incontinence management, and respiratory help, and patients get day-to-day health monitoring, medication management, and help bathing, dressing, or eating as needed. Support services cover wound care, cardiopulmonary therapy, fall prevention, psychosocial support, geriatric psychiatry, and podiatry.

    Pinehurst Healthcare & Rehabilitation Center allows residents to receive hospice, palliative, and respite care as needed, and there are on-site enrichment programs, salon services, and transportation scheduled for appointments or outings. Staff create person-centered care plans to help residents regain skills and try to prevent hospital readmissions, and a clinical team checks in often for reviews. Admission services are open every day, so people can come in whenever needed.

    Inspection reports document some deficiencies, including areas related to resident safety, proper assessments, and help with day-to-day activities, and those are points that the management continues to address. Overall, Pinehurst Healthcare & Rehabilitation Center covers a wide range of care needs for seniors in a setting that aims for comfort, safety, and dignity, but families looking at this facility should take note of the staffing levels and state inspection results before making any decisions.

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