The Greens at Pinehurst Rehabilitation & Living Center

    205 Rattlesnake Trail, Pinehurst, NC, 28374
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Tender caregivers, understaffing, safety concerns

    I have mixed feelings. Many caregivers were tender, respectful and joyful-nurses and activities staff went above and beyond, the place can be very clean and welcoming, and residents often seemed happy. But I also witnessed chronic understaffing, slow or missed call-bell responses, rough or unprofessional handling, soiled diapers and long waits, horrible/cold food, poor communication and profit-driven management decisions (phones removed, cuts to pay/meal service). There were also serious incidents-theft, an alleged racist episode, and other safety/neglect concerns-so quality is inconsistent. I'd recommend it only cautiously: the staff can be excellent, but verify current leadership, staffing levels and meal/care practices before deciding.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.25 · 233 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.8
    • Meals

      2.0
    • Amenities

      3.3
    • Value

      1.0

    Location

    Map showing location of The Greens at Pinehurst Rehabilitation & Living Center

    About The Greens at Pinehurst Rehabilitation & Living Center

    The Greens at Pinehurst Rehabilitation & Living Center has 120 skilled nursing beds and stays open all day and night, year-round, which means you'll always find someone available if you need help, and the staff focuses on caring for people who want either short-term rehabilitation, long-term care, or a place to stay for a little while during respite care, and you'll find rooms that have been newly renovated for more comfort. The building sits close to FirstHealth Moore Regional Hospital, which can be helpful in case a medical issue needs quick attention, and you'll see that they offer all sorts of amenities to help residents feel at home, with things like programs and services meant to fit each person's needs while also making sure people with different health concerns get proper support. The team here knows skilled nursing care, and there's a special Veterans program for those who have served, using VA contracts, while the Assisted Buddy Program matches residents with local congregation volunteers to build friendships and provide companionship. The facility sits under the guidance of administrator Howard Staples and works with the North Carolina Health Care Facilities Association, showing a commitment to standards, and there's a compliance hotline if anyone wants to report concerns. You'll find accessibility tools to help people use their services online, an online contact form to send any questions, and even a virtual tour that lets families or future residents look around the place before visiting. Seniors will have options for care and comfort in a place where the staff tries to offer the right type of help for each person, whether someone just needs to recover after illness, needs longer-term medical attention, or simply wants a safe, comfortable room and the company of others in a setting that tries to feel welcoming and familiar.

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